---
title: 2 Tips to Help You See More of the Patients You Love to See
description: When you see more of the patients you love, your life gets better. It's a simple fact, so making that happen is a no-brainer! Find out how today!
---

[Blog ](https://www.actdental.com/blog)

# [2 Tips to Help You See More of the Patients You Love to See](https://www.actdental.com/blog/2-tips-to-help-you-see-more-of-the-patients-you-love-to-see)

 Written by [Adriana Booth](https://www.actdental.com/blog/author/adriana-booth) | Nov 2, 2024 4:00:00 AM

It’s incredible the impact your patients have on your emotional state—there are patients who immediately induce anxiety when you see them on the schedule, and there are those that inspire peace.* When you have great patients, you have a great day, and when your schedule is full of those people, every day becomes amazing!* Like Kirk says, “Your favorite people care about the same things as you,” so getting more of them is a no brainer! However, this kind of practice only happens through intention, so you need to dedicate yourself to your vision and be consistent in how you execute it. 

1. ** Define Your Core Customer**

*If you’re going to attract more of the patients you love, you must first define what exactly that patient looks like by creating a profile for your core customer.* One of the first steps we help practices take is to use this [differentiation tool](https://www.actdental.com/hubfs/PDF/Differentiation%20Tool.pdf) to empower them to think at a higher level about what they’re good at and who they want to serve. Ultimately, your Core Customers are your favorite patients because they:

- Are profitable because they choose dentistry and pay for it
- Are enjoyable to be around
- Value your services
- Refer people just like themselves

By creating this definition, you’ve started your journey toward seeing more of these patients!

1. ** Implement a Patient ID System**

What makes a patient identification system so powerful is that it’s an intentional way of aligning with your team to define exactly what a core customer is. *By identifying the patient behaviors you want more of, it empowers you to take actionable steps toward seeing more of them*. I recommend that you categorize your patients as A, B, or C, and these are some examples of how we define them:

- **A patients** show up on time, value your recommendations, and pay their balances
- **B patients **have one or two broken appointments, have shown up late a time or two, and require payment request follow-ups.
- **C patients** have multiple broken appointments, have been no-shows multiple times, and have unpaid balances or have been sent to collections.

*The awesome thing about this ID system is that it’s unique to your practice! YOU get to decide the guidelines for what behaviors belong in each category*. Once you’ve created these guidelines, you must then decide three things:

- How do you document the patient as A, B, or C in your Practice Management Software?
- When do you identify the patient as A, B, or C? (For example, in your Morning Huddle)
- How do you interact with A, B, or C patients?

Check out [this tool](https://www.actdental.com/hubfs/Copy%20of%20Patient%20ID%20System.pdf) that explains the whole process!

 

*Remember, this process isn’t about who you “like,” but rather about agreeing as a team about the behaviors you’re seeing and how they measure up to your guidelines*. Creating definitions and identifying the patients who exhibit those behaviors will have a profound impact on your practice, because when you know who you want as a patient, you can start working to get more of them in your practice.

 

To learn more about ACT and how we can help you build a Better Practice and a Better Life, [reach out to Gina!](mailto:gina@actdental.com)

Tune in next time and learn how you can treat your patients to a 6-star experience!

 

[View full post](https://www.actdental.com/blog/2-tips-to-help-you-see-more-of-the-patients-you-love-to-see)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Adriana Booth"
  },
  "dateModified" : "2024-11-02T04:00:00.363Z",
  "datePublished" : "2024-11-02T04:00:00Z",
  "headline" : "2 Tips to Help You See More of the Patients You Love to See",
  "image" : {
    "@type" : "ImageObject",
    "height" : 720,
    "url" : "https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/2-tips-to-help-you-see-more-of-the-patients-you-love-to-see.jpg",
    "width" : 1280
  },
  "mainEntityOfPage" : "https://www.actdental.com/blog/2-tips-to-help-you-see-more-of-the-patients-you-love-to-see",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Blog"
  }
}
```