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Weekly Roundup - What's Happening at ACT Dental this week - March 9th

Mar 09, 2021

The ACT Dental Weekly Roundup - What's Happening This Week - March 9th

Check out my video above to hear what's happening at ACT Dental this week!

Coming Up in ACT U

Dental professionals often examine the physical aspects of wellness yet rarely explore or discuss the mental aspects. Dr. Joshua Austin says it is time to remove the taboo and face the facts.  Join us on Friday at 11:00 ET for this very important topic!!  If you're not an ACT U Member yet, click here to learn more about it and see our past lectures.  

Upcoming Schedule

  • March 12th - Joshua Austin - Our Chamfered Psyche: The Mental Dental Connection
  • March 19th -Dental Assisting Workshop - Dr. Daren Becker 
  • March 26th - Change in the schedule - TBD
  • April 2nd - NO MASTER CLASS - Good Friday
  • April 9th - Dr. Bill Robbins & Dr. Jim Otten - The Secrets to Success (and Failure) in Global Diagnosis Treatment Planning
  • April 16th - Dr. Kevin Groth - The Secrets to Building Your Ideal Practice
  • April 23rd - Dr. Christian Coachman - Advanced Topics in Digital Smile Design
  • April 30th - Dr. Nader Sharifi - Implants & RPDs are a Challenging Combination
  • May 7th - Kirk Behrendt - The 5 Secret Numbers to a Profitable Dental Practice
  • May 14th - Dr. Taiseer Sulaiman - Ceramic Partial Coverage Restorations - Criteria for Clinical Success
  • May 21st - Angela Bewley - The Dynamic Treatment Coordinator


Dr. Barrett Straub and Christina Byrne walked us through two important steps to providing patients with an exceptional experience and really, setting yourself and your practice apart from the dentist down the street.  Check out the replay of their course, "Two Keys to Creating a Unique Patient Experience - Elegant Handoffs and Asking Great Questions" here!

Remember, if you miss attending the live Master Class, you can watch the recording and take the quiz to earn CE credits.  


Three Keys To An Elegant Handoff

There are three things for you and your team to remember when providing an Elegant Handoff:

1. Sense of Safety - Your patient needs to trust you will take great care of them. When trust increases, so does Case Acceptance.

2. High Level of Customer Service - The patient in front of you needs to feel and believe they are the most important person in the office.

3. Stay Organized - A verbal handoff between team members increases the certainty for the patient that everyone is on the same page about what is next for them.

Christina Byrne, RDH & ACT Dental Practice Coach

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ACT Dental
220 E. Buffalo Street Suite #320
Milwaukee, WI 53202
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