These days, it seems like patients get more and more hesitant to accept the treatment you provide, and without that your productivity plummets. However, I don’t think the emphasis should be on case acceptance, but rather on the patient asking us for treatment. It’s exhausting trying to convince patients they have a disease process they don’t believe they have, so instead try shifting your focus to helping patients confront and understand their disease processes through co-discovery. I recently spoke with Katrina Sanders, the Dental WINEgenist herself, about the three strategies she uses to help create a desire for treatment in the patient.