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901: Metric Mondays: Average Treatment Presented – Miranda Beeson

Written by ACT Dental Team | Jun 16, 2025 10:51:35 AM

What kind of dentistry are you doing in your practice? Is it reactive or proactive? Single-tooth or comprehensive? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down average treatment presented. By tracking this metric, you can improve how you diagnose, present, and get case acceptance from patients. To learn how to provide more proactive, comprehensive treatment that your patients will value, listen to Episode 901 of The Best Practices Show!

Learn More About Miranda:

More Helpful Links for a Better Practice & a Better Life:

Episode Resources:

Main Takeaways:

  • Present patients with a solution, not just a price.
  • Identify as a team what you consider a true emergency.
  • Use your verbal skills to be a guide rather than a salesperson.
  • Are you only addressing chief complaints, or big-picture issues?
  • Discuss and promote high-value elective procedures and opportunities.

Snippets:

0:00 Introduction.

2:18 Average treatment presented, explained.

4:07 What low and high average treatment amounts mean.

7:15 Remove your limiting beliefs.

10:57 Countermeasures.

15:22 Find someone to hold you accountable.

17:01 More about ACT’s BPA, TTT, and Pro Coaching.

Miranda Beeson, MS, BSDH Bio:

Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.

Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.