You might think you're great at multitasking — but you're really not! In this episode, Kirk Behrendt brings in Renae Graeff, one of ACT’s amazing coaches, to share how to maximize your dental assistants’ skills so you can fully utilize them to better your practice. Don't try to do it all! To learn how to empower your assistants so they become more capable, more fulfilled, and a better partner for patient care, listen to Episode 918 of The Best Practices Show!

ACT Dental Team

July 18, 2025

How you communicate will make or break your practice. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down the DiSC framework to help you better understand yourself and your team so you can improve communication and harmony in your practice. To take the first step to optimize your leadership style, listen to Episode 917 of The Best Practices Show!

ACT Dental Team

July 16, 2025

Cancellations and no-shows will always happen. But how well are you filling those gaps? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down capacity percentage. They share the keys to maintaining a productive and efficient schedule even when your patients fall out. Don't settle for 84%! To learn how to proactively fill your schedule, listen to Episode 916 of The Best Practices Show!

ACT Dental Team

July 14, 2025

You love your spouse or partner. But is working with them a good idea? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Charlie Ward, visiting faculty member at The Pankey Institute, along with his wife and fellow dentist, Dr. Melody Ward, to share the benefits and challenges of working together and their secrets for making it work. To learn how they’ve done it for over a decade, listen to Episode 915 of The Best Practices Show!

ACT Dental Team

July 11, 2025

When leadership isn't aligned, it will lead to chaos. So, how do you prevent conflict and the day-to-day struggles? In this episode of Practical Solutions Day, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, with three keys to alignment and healthy partnerships. Misalignment is the root of all evil! To learn how to get in sync to gain trust and boost productivity, listen to Episode 914 of The Best Practices Show!

ACT Dental Team

July 09, 2025

Do you start every month with an empty schedule? Is your team scrambling to fill your chairs? There's a better way to keep your practice full! In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down pre-appointment percentage and the missed opportunities when you don't schedule your patients’ next visits. To learn how to pre-appoint patients and keep them tethered to your practice, listen to Episode 913 of The Best Practices Show!

ACT Dental Team

July 07, 2025

You became a dentist for the freedom it provides. But PPOs are putting a chokehold on that freedom! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to do a deep dive into how you can break free from PPOs for a better practice and better life. They share the tools you can use, what steps to take, and how to choose which PPOs to strategically drop first. If you're ready to reclaim your freedom, listen to Episode 912 of The Best Practices Show!

ACT Dental Team

July 04, 2025

Sometimes, you have a bad hire. But oftentimes, it’s bad onboarding! In this episode of Practical Solutions Day, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to help you understand the importance of onboarding and how to do it right. To learn how to onboard — not waterboard — new team members, listen to Episode 911 of The Best Practices Show!

ACT Dental Team

July 02, 2025

Your patients might agree to full-case treatment. But how many schedule those appointments same-day? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down treatment dollar amount acceptance percentage. By tracking this metric, you can see how much of your diagnosed care is turning into real dentistry. To learn how to get patients to accept and schedule higher value treatment, listen to Episode 910 of The Best Practices Show!

ACT Dental Team

June 30, 2025

When patients think of palatal expanders, they may think of torture devices. But with recent advancements and technology, they are more sophisticated than ever. In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to share where we are today with MARPEs and why now is the best time to offer it in your practice. To learn how you can “expand” the services you provide, listen to Episode 909 of The Best Practices Show!

ACT Dental Team

June 27, 2025