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4 Tips for Talking Insurance Benefits

Insurance brings a lot of stress with it, and a big part is the anxiety team members feel about talking about it. In fact, answering questions or having discussions around insurance benefits is the leading cause of anxiety for dental team members. It doesn’t have to be that way, though, because with

716: Increasing Confidence Through Personal Alignment – Allison Lacoursiere

Knowing yourself is the best thing you can do in life. It will lead to self-acceptance, self-love, and more confidence — soft skills that are vital to every business owner. To help you discover and increase your self-worth, Kirk Behrendt brings in Allison Lacoursiere, founder of Clear Coaching, to share the four steps to personal alignment and confidence. Value yourself so you can value your practice! If you're ready to become your better self, listen to Episode 716 of The Best Practices Show!

717: 6 Steps to Leading Great Team Meetings – Robyn Theisen

If you think you don't have time for team meetings — think again. You don't have time not to do them! To highlight the importance of consistent communication, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to explain why meeting with your team is critical and how to do it in a productive way. Start communicating better so you can function better! To learn how, listen to Episode 717 of The Best Practices Show!

Beating Rising Costs and Lower Profits

Remember the old days, when a quarter from the Tooth Fairy was enough to buy a candy bar? These days, the cost of just about everything is going up. Now’s a good time to “lift the pillow” and examine your practice’s pricing strategy. It’s crucial to ensure your pricing reflects the value you provide without shortchanging yourself—or your patients: • When’s the last time you evaluated or adjusted your service rates? • Are your prices aligning with the level of service and expertise you offer? • Are they keeping pace with rising costs and market trends? To run a successful practice, your pricing needs to accurately reflect the value you provide— while maintaining profitability. Remember, it's not just about covering your costs; it's about setting a fair price that acknowledges the quality of care you deliver. Here a little video that explains it a little better! Just as children eagerly anticipate a visit from the Tooth Fairy, your patients should feel confident in the value they receive from your practice. They will if you’re upfront about your rates and back it up with exemplary service!

715: Helping a Patient vs. Making Business Out of a Patient – Dr. Marco Brindis

You need money to run your business. But your patients should always come first! To help you strike the balance of affordability, profitability, and quality care, Kirk Behrendt brings back Dr. Marco Brindis, chairman of the Prosthodontics Department of Louisiana State University, to share his insight into a successful treatment planning process. Don't be a dentist just for the money! To learn the best ways to help patients while still making money, listen to Episode 715 of The Best Practices Show!

714: The Latest Trends in Digital Workflows – Dr. John Cranham

Whether you like it or not, digital dentistry is the future. To help you embrace rather than fear this change, Kirk Behrendt brings back Dr. John Cranham, co-founder of Cranham Culp Digital Dental, to explain how he is doing the best dentistry of his career at the age of 63. High-level dentistry requires high-level technology! To learn how a digital workflow will improve your dentistry, listen to Episode 714 of The Best Practices Show!

Celebrate Dental Hygienist Week!

Your team is the best! They keep your practice movin’ and groovin’ each and every day, and they’re a big part of the reason your patients keep coming back. You’ve told them how much you appreciate them; now, during Dental Hygienists Week, it’s time to show them. While it’s easy to give a gift card or pick up the tab for lunch, there’s a better way to let your team know how much they mean to you. This year, make your message more personal! A handwritten note, practical gift, or thoughtful gesture acknowledges the hygienist, not just the great job they do. When people feel seen and valued, they tend to stick around—and we all know that tenure the a hallmark of a profitable practice. Remember: a small gesture goes a long way when you take the time to personalize it. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou As we celebrate Dental Hygienists Week during the second week of April, take time to acknowledge your team not just for what they do, but for who they are!

713: 60-Minute Mastery: Time Efficiency for Hygienists – Miranda Beeson & Michelle Wakeman

Do your hygienists complain about not having time? Are they constantly behind at every appointment? Don't blame them — blame your systems! To show that 60 minutes IS enough time, Kirk Behrendt brings back Miranda Beeson and Michelle Wakeman, two of ACT’s amazing coaches, with a framework to help you master the hygiene workflow. To learn how to take control of your time, listen to Episode 713 of The Best Practices Show!

3 Ways to Improve Your Hygiene Efficiency

One of your most valuable commodities is time, which is why Kirk often says that “Time is the new rich.” When it comes to hygiene, one of the most common conversations we have is that hygienists don’t have enough time, and want more than a 60-minute appointment, but what if instead of adding time,

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