In the next two weeks, we tackle GOAL SETTING and MARKETING. Please join us so we can help you get off to a great start in 2021. Listen above and read below for more information.
COMING UP IN ACT U
Don't know where to start in setting your 2021 goals?
Does your team dislike numeric goals?
Have goals actually proven de-motivating in the past?
Have you struggled with tracking and following through with practice goals in the past?
If so, join me this Friday as I walk you through "The Ultimate Goal Setting Process" from start to finish. We will give you a blueprint for strategic planning as well as take-home best practices for setting your 2021 goals and using them successfully to guide and motivate your team. Those of you joining us will want to download and print this Strategic Planning Tool out in advance to following along this Friday. In addition, anyone that missed last week's blog post on S.M.A.R.T.E.R. Goals needs to see this!
It’s the beginning of a new year, the time of “out with the old and in with the new”. Resolutions are made, and goals are set. In your dental office, what goals are you and your team setting? Will you increase case acceptance rates and production, reduce cancellations and no shows, or increase your hygiene fluoride percentage? Goals are an essential piece for growth and motivation, yet goals can also be an incredible source of stress when the team fails to reach them.
Why is it that so many of our goals are never met? Where do we falter?
The fault is not in the actual goals themselves, yet instead, in the way we set our goals and then never plan to execute them. Setting the goal is only one piece of the puzzle; when merely stating what we want to achieve, we miss a huge part of the process.
Author and motivational speaker Zig Ziglar, who spent a lifetime helping others grow, tells us, “A goal properly set is halfway reached.”
As we begin to wrap up this crazy year, here at ACT Dental, we've spent a great deal of time reflecting not only on the struggles but also the opportunity and growth that our team and so many excellent teams that we work with have experienced. Through the challenges we have faced, we've learned some great lessons. This week, Kirk and I sat down to talk about some of those lessons, reflecting on how they will carry us forward for a better, brighter, and stronger 2021.
Jenni: Thanks for spending this time with me again, Kirk! You recently shared with me five lessons you have learned in 2020. I would love you to share what they've meant for you and how they're going to carry us forward for success next year.
First off, tell me about the importance of resilience.
Kirk: In our work, in our lives, resilience is crucial. This year, on March 17th, 18th, and 19th, life, business, everything got flipped on its head. All I could think was, “holy moly, life as we know it, and...
Are you waiting for the phone to ring in your office? Are you depending on patients to take the initiative to call and schedule their appointments? Too many dental teams never pick up the phone if it's not ringing first. If this is the case with your team, this webinar is for you! The phone is one of the most powerful tools in your practice for creating a consistently productive schedule. Click below to download our 8 Outgoing Phone Calls resource guide, and follow along as we turn the phone into your greatest ally in the office!
How many times have you thought to yourself, “I’ll do that tomorrow when I have more time,” or asked a team member if they finished a task, and the response was “No, I didn’t have the time.”
Every day we tell ourselves, and we tell each other, “I’ll take care of it next time, when I have more time.”
In the past weeks and months, many practices have experienced more “downtime” than ever before.
As we face more last-minute changes to our schedules and navigate team members working remotely for the first time, and thus “down” from some of their day to day tasks, we suddenly find ourselves in the unfamiliar position of having time to spare.
Here at Act Dental, one key component we see in successful dental teams, particularly in this current climate, is their ability to turn downtime into productive time with the creation of downtime task lists. These teams capitalize on openings in...