Collecting payments in a dental office is a lot like picking the right wing sauce. Go too sweet, and nobody takes you seriously. Go too spicy, and you burn the relationship. The secret? Finding that perfect middle ground.
When you work harder and harder each year, you’re going to be more profitable, right? Unfortunately, there are invisible cracks in your systems where money is slipping out. As a result, you’re running on a hamster wheel and getting more and more stressed without seeing any real profit increase.
"Why won’t my team trust me with this new idea?" If you’ve ever asked yourself that question, you’re not alone. Maybe you’ve promised this time will be different. Maybe you’ve launched another initiative that quietly died. Maybe you’re frustrated because you know this idea is good—so why the resistance? Here’s the truth: It’s not them. It’s you. You haven’t earned their trust yet.
After dissecting Average Treatment Presented in the previous Data Snapshot, it’s only logical that we look at the other side of that coin: the percentage of patients who say “Yes” to the treatment you present. This metric is simple at its core, but represents something crucial: your ability to transfer trust,
Picture yourself in a jar—that jar is your practice. You’ve got your team, your patients, and your schedule all jammed in there with you. There’s a lot happening every day. Procedures to complete. Phone calls to return. Team issues to navigate. Treatment plans to present. You’re managing the daily chaos, putting out fires, and making sure everyone’s happy.
I’ve spoken with many dentists who feel like their teams don’t “get it,” even though they’ve shared their vision and expectations with their teams. If this is the case in your practice, you may feel like your team doesn’t care, but the truth is that they’re unclear, unaligned, or uninspired. That gap is costing you time,
In our last Data Snapshot we broke down Diagnostic Percentage, and this week we’re adding another layer on by exploring the average dollar amount of the treatment you present. Average Treatment Presented shows you the size and completeness of the treatment plans you’re presenting, but it also does so
You know that feeling when you’re running behind schedule and you think, "I have to get through this day"? Or when you look at your treatment plan acceptance rates and tell yourself, "I should be better at this"? Those two little phrases—"have to" and "should"—might seem harmless. But they’re quietly draining your momentum.
Being a great dentist requires more than delivering great dentistry — you must manage the three circles of dentistry: clinician, entrepreneur, and leader. There’s constant tension between all three of these roles, and when you neglect one of them, the practice pulls you, instead of you leading it. To take
We remixed the whole year into a full-blown anthem. 2025 was WILD… but you haven’t seen it like this. 🎤 🔥 Turn it up & enjoy the ride.
