Every practice has a culture. It’s not just about what you say in team meetings or how you behave towards patients; it’s built on the habits no one talks about, the routines that formed without intention, and the behaviors that became norms.
One of your main priorities is keeping the schedule full, and a key strategy to do so is making sure that you’re diagnosing enough treatment to sustain it. To track this, you want to pay attention to the percentage of patients seen for an exam who receive a diagnosis for treatment: your Diagnostic Percentage.
You know why headlines work? Because they’re at the top of the page. Bold. Impossible to miss. If the important stuff is buried on page six, nobody reads it. The same goes for social media feeds. If it’s not front and center, people scroll right past, distracted by whatever’s next.
Dentists deserve to spend their energy where it matters most — caring for patients and guiding their teams. Yet financial frustration has a way of creeping in, especially when overdue accounts start piling up. Without a clear framework to manage them, it’s surprisingly easy for balances to slip through
Here’s a question: What’s the most important part of your office chair? The seat that supports you through back-to-back appointments? The backrest that keeps you upright during those long procedures? The armrests? Here’s the thing—it’s none of those. It’s the screws. Those tiny, hidden fasteners you never think about. Without them, everything collapses. Life works the same way.
We previously dissected Production Per Day and Production Per Visit, so this week we’re going to break it down even more and look at the average production earned for every clinical hour worked. Just like the others, you can measure this by the provider or the office as a whole, and reporting on it will
You know that feeling when you’re working on a restoration and suddenly every microscopic imperfection jumps out at you? The margin that’s 0.2mm off. The shade that’s one tick too warm. You’re hyper-focused on every detail and convinced this crown is a disaster… until you step back and realize it’s actually perfect. That’s exactly what happens when you run your practice from behind the chair every single day.
Over time, hygiene visits can start to feel routine, making it important to continually reinforce the value they bring to long-term health. When that happens, patients are more inclined to cancel, delay, or push back on treatment, so it’s up to you to transform the hygiene experience. When you do,
You had the perfect day planned. Every appointment strategically placed. Buffer time built in. Your hygienist prepped. You even remembered to eat breakfast! Then your hygienist texts at 7:15am—she’s got the flu. Your 9am shows up without the pre-treatment x-rays you requested. The lab calls about a crown redo…. and it’s only 9:30.
In our last Data Snapshot, we broke down Production Per Day, and one of the factors that impacts it is today’s topic: Production Per Visit. It’s the average production generated during each patient appointment, and you can calculate it by dividing your total production by the number of patient visits over a set
