What takes a practice from good to great? One secret ingredient is the checklist. To explain how a simple habit can make your life better, Kirk Behrendt brings back Miranda Beeson and Carlie Einarson, two of ACT’s amazing coaches, to share the best practices for creating, maintaining, and implementing checklists in your practice. To learn how to be more efficient in your day, listen to Episode 743 of The Best Practices Show!

ACT Dental Team

June 10, 2024

Communication is one of the biggest challenges that dental teams face, but it’s such a critical component to a great practice. A team that communicates well will outperform one that doesn’t, every single time. But great communication doesn’t just happen—it takes intention. You as the leader must guide the way,

Robyn Theisen

June 08, 2024

Time, health, and people — it’s the trifecta of life. But how do you achieve balance, and where do you begin? To guide you through this lifelong goal, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to share the important lessons he’s learned about managing time, staying physically and mentally healthy, and attracting great people. To learn the secrets to his success, listen to Episode 742 of The Best Practices Show!

ACT Dental Team

June 07, 2024

Dentistry has come a long way when it comes to including women. But there is still a long way to go! In the meantime, one woman created a platform to inspire, empower, and connect women in this field. To highlight her success, Kirk Behrendt brings in Anne Duffy, founder of Dental Entrepreneur Woman, to share her journey, insights, and the value of having a community for women. To learn more about DeW, why you should join, and how to support the women in your lives, listen to Episode 741 of The Best Practices Show!

ACT Dental Team

June 05, 2024

Imagine your ideal dental practice. Happy team, thriving patients, an office that buzzes with purpose. Now, how do you get there? How can you inspire that kind of culture?

Kirk Behrendt

June 03, 2024

There's a reason we don't drive blind. But when you don't know your metrics, that's exactly what you're doing with your business. To help you steer your business more safely and with more clarity, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain the importance of annual patient value and how to increase it for a more profitable practice. To learn how to work less and earn more with a higher APV, listen to Episode 740 of The Best Practices Show!

ACT Dental Team

June 03, 2024

In this special episode, Kirk Behrendt brings in Brad Arnett, his friend of 30 years and owner of NX Level Sports Performance, to talk about his journey as a trainer, growing the best athletes, and building NX Level. He also shares his philosophy on success, working hard, and the mindset you need to be your best. To take your thinking to the next level, listen to Episode 739 of The Best Practices Show!

ACT Dental Team

May 31, 2024

Giving Feedback: how long should it take the person to improve? You’re coaching an employee about their performance. How much time do you give them to improve? It depends on whether it’s a Skillset issue or a Behavioral issue. Skillset issues can be resolved in a reasonable timeframe based on the deficiency and what a reasonable person would need to improve. This could be: 2 weeks of job shadowing, re-watching a training course, taking an outside class, or hands-on training in-house.

ACT Dental Team

May 30, 2024

When you have great chemistry, everything goes better. But seamless interactions don't just happen. You first need to put in some work. To help you lay the foundation for great chemistry between you and your team, Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three keys that will improve efficiency, predictability, and your patients’ experience. To learn the secrets of great chairside chemistry, listen to Episode 738 of The Best Practices Show!

ACT Dental Team

May 29, 2024

Nothing can throw a wrench into your daily schedule like an unforeseen, unexpected emergency. Thankfully, in the world of dentistry, true emergencies are rare. Yet, frantic patients often perceive emergencies, creating a ripple effect on your entire practice.

Kirk Behrendt

May 27, 2024