There’s something powerful about watching a practice transform. Not just the numbers on a spreadsheet—though those matter—but the energy shift. The way a team moves from clocking in to buying in. The moment a dentist stops surviving ownership and starts loving it again. This year, we’ve had the privilege of watching practices across the country do exactly that.
Dentistry is an incredibly rewarding profession, but the demands it puts on us makes it easy to become overwhelmed, causing a litany of problems. An overwhelmed team is unable to consistently deliver an elevated patient experience, and will be more susceptible to burnout and the risk of resignation.
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Are you truly a great leader? Or are you overestimating how good you are? In this episode, Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to reframe what it means to be a leader, why it’s important, and to share some of the best leadership lessons from thriving practices. To learn how to lead with confidence to build a successful practice, listen to Episode 981 of The Best Practices Show!
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Dentists aren't just clinicians — they're also leaders and entrepreneurs! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share how to balance these three circles so you can gain control of your practice and reclaim your life. To start enjoying life in 2026 and beyond, listen to Episode 980 of The Best Practices Show!
Every practice has a culture. It’s not just about what you say in team meetings or how you behave towards patients; it’s built on the habits no one talks about, the routines that formed without intention, and the behaviors that became norms.
For the month of December, we look back at some favorite episodes of 2025. In this episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down the one basic equation you need to know to produce more while working less. Stop spending 220 days at the office! To learn how to produce more the right way, listen to Episode 979 of The Best Practices Show!
One of your main priorities is keeping the schedule full, and a key strategy to do so is making sure that you’re diagnosing enough treatment to sustain it. To track this, you want to pay attention to the percentage of patients seen for an exam who receive a diagnosis for treatment: your Diagnostic Percentage.
Healthcare isn't broken — it’s rigged against wellness and patient care! In this episode, Kirk Behrendt brings in Dr. Bryan Laskin, author of Unfair Care, to share his “why” behind this book and his mission to empower patients to get the best care possible in dentistry and medicine. To learn how you and your patients can make healthcare work better for you, listen to Episode 978 of The Best Practices Show!
You feel like your team just doesn't “get it”. But maybe it’s you, the leader, that isn't getting it! In this episode, Kirk Behrendt brings back Jenni Poulos, one of ACT’s amazing coaches, to reveal the two skills you need to build an aligned and committed team. Saying something once isn't communication! To learn how to inspire your team just by being clear, listen to Episode 977 of The Best Practices Show!
You know why headlines work? Because they’re at the top of the page. Bold. Impossible to miss. If the important stuff is buried on page six, nobody reads it. The same goes for social media feeds. If it’s not front and center, people scroll right past, distracted by whatever’s next.
