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948: 1 Bold Move to Outshine Your Competitors – Adriana Booth

How do you outshine your competition without the ads and billboards? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to share one way to make your practice stand out from the crowd. To learn how to find your unique value proposition to get patients through your doors, listen to Episode 948 of The Best Practices Show!

949: Metric Mondays: Perio Visit Percentage – Miranda Beeson

Maybe it’s uncomfortable, or maybe you're short on time — but are you ignoring the perio conversation with your patients? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down perio visit percentage, the impact it has on your practice, and what to do to improve your numbers. Are you underdiagnosing or defaulting to prophy? To find out if you are and to learn how to fix it, listen to Episode 949 of The Best Practices Show!

947: How to Handle Difficult Conversations with Underperforming Employees – Alan Twigg

You and your team deserve a positive, rewarding work environment. A key piece of that is to optimize the people you currently have. In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share how to address underperformance, ways to fix it, and what to do when nothing seems to work. To learn how to navigate these difficult conversations, listen to Episode 947 of The Best Practices Show!

946: Metric Mondays: Perio Diagnostic Percentage and Perio Acceptance Percentage – Miranda Beeson

How do you know if you're serving your patients well? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share two metrics that will help both your patients and your practice get healthy. To learn more about perio diagnostic percentage, perio acceptance percentage, and how to improve these numbers, listen to Episode 946 of The Best Practices Show!

945: The Cybersecurity Checklist Every Dentist Needs – Travis Wentworth

Most days, we are online. But how often do we think about cybersecurity? In this episode, Kirk Behrendt brings in Travis Wentworth, cybersecurity expert from Intelligence Quest, to share the safeguards to put in place to reduce your risks and protect your patients and practice from common cybersecurity threats. Don't take cybersecurity for granted! To learn the best practices to stay ahead of cyberattacks, listen to Episode 945 of The Best Practices Show!

944: From Burger King to Dental School: Dr. Louis Kaufman’s Unconventional Path to Success – Dr. Louis Kaufman

Dentistry is a difficult and demanding profession. But with the right people and the right resources, you can make it rewarding and worthwhile. In this episode, Kirk Behrendt brings in Dr. Louis Kaufman from Smile Source Chicago to share his journey from his time at Burger King to becoming a successful practice owner. To hear about his incredible path and the lessons he’s learned, listen to Episode 944 of The Best Practices Show!

943: Metric Mondays: Active Patients & Active Hygiene Patients – Miranda Beeson

Do your patients value and trust what you're providing? There's an easy way for you to find out! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a metric that shows how many patients are truly connected to your practice and what to do if your numbers are dwindling. To learn the low-cost way to boost your active patient and active hygiene patient count, listen to Episode 943 of The Best Practices Show!

942: Rethinking Retention: Turning Patients into Advocates – Miranda Beeson

Retaining patients is important — but it’s not enough for long-term success! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework and system for rethinking retention and creating loyal patients who advocate for your practice. To learn how to create lasting relationships with the ultimate patient experience, listen to Episode 942 of The Best Practices Show!

941: How to Find Fulfillment & Happiness When You Can't – Dr. Kevin Groth

Are you feeling exhausted, unfulfilled, and unhappy? It doesn't have to stay that way! In this episode, Kirk Behrendt brings back Dr. Kevin Groth, a long-time ACT client, to share his journey from rock-bottom to success and the steps you can take to find fulfillment and happiness. To learn how to reframe adversity and make your life better, listen to Episode 941 of The Best Practices Show!

940: Metric Mondays: Hygiene Re-Appointment Percentage – Miranda Beeson

You will always need new patients. But you also need to keep your current patients active — especially through hygiene! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down why hygiene re-appointment matters and what you can do to improve your numbers. To learn the easiest way to increase revenue without chasing production, listen to Episode 940 of The Best Practices Show!

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