Every healthy practice needs new patients. But you don't want to just have “more”. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient count and new patient growth, how to calculate actual patient growth, and what you can do to improve your numbers. To learn how to keep a consistent active patient count that's right for your practice, listen to Episode 964 of The Best Practices Show!
Learn More About Miranda:
More Helpful Links for a Better Practice & a Better Life:
Episode Resources:
Main Takeaways:
Snippets:
0:00 Introduction.
1:30 New patient count and new patient growth, explained.
3:37 How new patient count impacts the practice.
7:04 What you can do to impact new patient count.
7:51 New patient growth, explained.
10:37 How new patient growth impacts the practice.
11:27 What you can do to impact new patient growth.
16:22 Final thoughts.
Miranda Beeson, MS, BSDH Bio:
Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.
Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.