• Understanding the Value of the Dental Administrative Team
• Critical Systems in Dental Administrative Management
• Enhancing Communication and Patient Management

Objectives:

By the end of this one-day seminar, participants will:

• Be equipped with the knowledge and tools to implement essential administrative systems effectively.

• Have a better understanding of the impact of their roles on financial success and patient satisfaction within their respective dental practices.

• Understand what reporting is necessary to ensure successful operations and to make informed forecasting.

• Confidently manage challenging patient interactions.

• Differentiate the dental front office's many aspects and understand daily operations' roles and responsibilities.

Location:

• ACT Dental World Headquarters - 220 E. Buffalo Street, Suite 320, Milwaukee, WI 53202 | Phone: 800-851-8186 | Website: https://www.actdental.com/ 

Schedule:

• 7:30 AM: Registration and Breakfast (included)

• 8:00 AM: Course Begins
  

• 11:30 AM: Lunch (provided)

• 12:15 PM: Course Resumes

• 3:00 PM: Course Ends – Please stay and join us for Happy Hour after the course (included)

• 4:00 PM:  Dismissal

Airports & Ground Transportation:

• MKE - General Mitchell International Airport:  8.8 miles from our office | Click here to get driving directions from MKE to ACT Dental:  https://maps.app.goo.gl/MncysUU3W1JCtWcy6

• ORD - Chicago O'Hare International Airport:  78 miles from our office | Click here to get driving directions from ORD to ACT Dental:  https://maps.app.goo.gl/k7pt5WFcLXVF5nao8

• MDW - Chicago Midway Airport:  106 miles from our office | Click here to get driving directions from Midway to ACT Dental:  https://maps.app.goo.gl/LtcuPeCNeroGohccA

• Chicago Sprinter Vans & Luxury SUVs: Travel time is 1 Hour & 14 Minutes from ORD - Chicago O'Hare International Airport to our facility.  Travel time is 2 Hours & 5 Minutes from MDW - Chicago Midway Airport to our facility. Click here for a quick quote for private transportation to and from the Airport.  You can also call or text them at (847) 505-7337 or email them at Travel@chicagovancars.com.

• Coach USA: Provides coach roundtrip charter bus service from the O’Hare airport to the Amtrak Intermodal Train Station in Milwaukee (½ mile from the ACT Headquarters).  Here is a link to the schedule / Click here to purchase tickets.

• Coach USA Bus Tickets:  A one-way bus ticket costs $35, and a round trip costs $62. You can download this PDF guide on how the buses work to and from O'Hare. Here is a link to the schedule / Click here to buy tickets.

Suggested Hotels:

• The Journeyman Hotel:  310 E Chicago St, Milwaukee, WI 53202 | Phone:  (888) 536-9008 | Website:  https://www.journeymanhotel.com/ | ACT Special Rate: 787072477.  This is the closest hotel to our facility.

• The Trade Hotel (across the street from Fiserv Forum - where the Bucks play):  420 W Juneau Ave, Milwaukee, WI 53203 | Phone: (414) 644-0080 | Website:  https://thetradehotel.com/

• Homewood Suites:  500 N Water St, Milwaukee, WI 53202 | Phone: (414) 563-1090 |  Website: https://www.hilton.com/en/hotels/mkedohw-homewood-suites-milwaukee-downtown/ | ACT Special Rate:  3080253

• Hilton Garden Inn:  611 N Broadway, Milwaukee, WI 53202 | Phone: (414) 271-6611 | Website: https://www.hilton.com/en/hotels/mkemdgi-hilton-garden-inn-milwaukee-downtown/

• Driving to the Event:  If you are local and plan to drive, you can conveniently find parking near ACT World Headquarters by clicking HERE. Additional parking and tips to explore the Third Ward Information about the Historic Third Ward in Milwaukee

• Need Help:  For more information, contact Laura Barry at ACT Dental: 800-851-8186, laura@actdental.com.

Dining Options While in Milwaukee:

• We have compiled a list of our favorite places to eat in Milwaukee.  We want you to have a fantastic experience here.  Here is our updated list.

Refund Policy:

• If you cancel more than 30 days before the event, You will receive a 100% refund.

• If you cancel 29 - 15 days before the event, you will receive a 50% refund.

• If you cancel 14 - 8 days before the event, you will receive a 25% refund.

• The course fee will not be refunded if you cancel less than seven days from the event.

• This course outline represents the speakers and activities booked at the time of publication; however, speaker or activity cancellations occasionally occur for reasons beyond our control. If that happens, we may substitute another speaker or activity or change the schedule without giving registrants prior notice.

Other Important Items:

• All programs offered by ACT Dental will be for scientific and educational purposes only and will not directly promote the company's products.

• ACT Dental is responsible for the control of content and the selection of presenters and moderators.

• ACT Dental may work with or accept financial or in-kind support from other organizations. Still, those organizations must first agree in writing that they will not direct the program's content.

• Outside organizations or their agents will respond only to requests initiated by ACT Dental for suggestions of presenters or sources of possible presenters.

• ACT Dental will record the company's or its agents' roles and ensure that all names/roles are disclosed to participants before attending a program.

• Control of Content and Selection of Presenters and Moderators: ACT Dental is responsible for controlling content and selecting presenters and moderators.

• Preferred Partners agree not to direct the content of the program.

• Preferred Partners will respond only to ACT Dental-initiated requests for suggestions of presenters or sources of possible presenters.

• Preferred Partners will suggest more than one name (if possible); provide speaker qualifications, disclose financial or other relationships between Preferred Partners and speaker; and provide this information in writing.

• ACT Dental will record the role of the Preferred Partners