From Recruitment to Retention: Nurturing Talent with Culture

What is Culture & Why Does It Matter?

Culture is the heartbeat of your dental practice—the shared values, beliefs, and behaviors that shape how your team collaborates and interacts with patients.

A strong, intentional culture fosters a cohesive, high-performing team aligned with your goals. When every team member supports and lives these values, the results are transformative:

Engaged and Motivated Employees: A positive culture makes your team feel supported and driven.
Reduced Turnover: Happy employees are more likely to stay, saving time and resources.
Practice Growth: Aligned teams actively contribute to your success and create an exceptional patient experience.

Onboarding with Core Values
Onboarding is your opportunity to set the tone for your practice culture and establish a strong connection between new hires and your mission. By integrating core values from day one, you ensure that employees understand and embrace your purpose, creating a solid foundation for success.

To effectively integrate core values into onboarding, start by introducing them early through a dedicated session focused on your practice’s vision and values. Pair new hires with team members who exemplify these values to provide mentorship and hands-on learning. Additionally, share real-life examples and stories that demonstrate how core values come alive in daily practice, reinforcing their importance and relevance. This approach not only inspires new hires but also empowers them to embody your culture from the start.

Aligning Feedback & Performance Evaluation

Why Use Core Values as a Performance Measure:
Performance evaluations should reflect more than technical skills. Measuring how well employees embody core values helps prioritize behaviors essential to long-term success.

How to Measure Performance with Core Values:

Right People/Right Seats Scorecard: Use this tool during onboarding and for regular reviews.
Quarterly Feedback: Consistent check-ins reinforce core values and provide actionable insights.

Core values are the foundation of a thriving dental practice. Start assessing your hiring, onboarding, and evaluation processes to align with your culture and build a stronger, more connected team. Don’t miss this opportunity to transform your practice culture and build a thriving team.