Gratitude is the New Currency in This Economy

Want to get rich as a team in the new economy? Here is your ticket: Authentic Gratitude. The US Department of Labor and Statistics reports that the number one reason why Americans quit their jobs is that they don’t feel appreciated. Studies show that gratitude and appreciation are on the decline in the world, and … Read more

4 Techniques to Overcome Schedule Changes

Last month, Kirk talked about ways to re-think how we treat changes in our doctor and hygiene schedules. He reminded us that it may not always serve our best interests to fill those gaps quickly but instead, to hold space for ourselves and others so we can perform at our best. Before I share my … Read more

Your Excellent Customer Service Doesn’t Make You Special Enough

The first step in establishing an effective marketing strategy is to define your “USP,” or Unique Selling Proposition. Developing the USP is one of the very first things my team and I do when working with a new dentist. But when I ask, “What is your USP? What’s unique about you and your practice?” time … Read more

In this day of instant gratification, fifteen-minute dental procedures, and the belief that “clinically acceptable” is good enough, Kirk Behrendt and the ACT team are truly a breath of fresh air.

Dr. David Mayberry - Salisbury, NC

Kirk Behrendt is THE best motivator I have ever heard!

Dr. Pete Dawson

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