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2021 A Year in Review

I had the amazing opportunity to sit down with Kirk recently to ask him a few questions about this year. One of our core values is “Walk the Talk.” We recommend our clients go through an exercise to review celebrations and challenges for the practice which Kirk explains here. So naturally, celebrations and challenges for ACT Dental was my first question for Kirk and he shares his answer in the video.

We didn’t stop there! I asked Kirk a few more questions off-camera:

Heather: “How did your core values show up this year?”

Kirk: “Just recently our core values champion began reporting more detail in our Monday meetings. She does a shout-out that includes the core value, the team members’ names, and what they did to express the core value in their actions from the previous week. The first time she did it my name was only called out a few times, so now I want to be better so my name is called for each core value every Monday. It’s really exciting!”

Heather: “What would you say was your favorite book this year?”

Kirk: “Without a doubt, it has to be ‘Traction’ by Gino Wickman.”

Heather: “How would you describe this year in one word?”

Kirk: “Grateful!”

We’d like to know what word you would use to describe your 2021! From all of us here at ACT Dental, we hope you join us and our community in planning for the best ever year in 2022! We have amazing things planned and would love to have you along for the journey. Our exclusive community is available to our ACT Dental University members, ACT Dental Inner Circle members, and our coaching clients. We know your future is bright and can’t wait to see what the next year holds. Here’s to 2022!

About the Author: Heather Crockett is a Lead Practice Coach at ACT Dental. She is also a dental hygienist, motivational speaker, and writer. With over twenty years of serving in different roles in dentistry, she combines her experience to provide our community with best practices for a better life.


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