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705: 3 Questions You Have to Answer on How Patients Enter Your Practice – Dr. Jim McKee

How do patients enter your practice? It’s the most important question to consider as a dentist and business owner. To guide you through three main questions you need to answer, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share a few critical lessons he’s learned over his professional career. To learn which questions to answer for the success of your practice, listen to Episode 705 of The Best Practices Show!

Learn More About Dr. McKee:

More Helpful Links for a Better Practice & a Better Life:

Main Takeaways:

  • Figure out what kind of practice you're trying to build.
  • Determine whether the doctor or hygienist sees patients first.
  • Pace your treatment planning appropriately. Don't overwhelm patients.
  • Pretend you're a patient. Think about what you want from a dental experience.
  • Wow your patients with an experience they’ve never had from any other dentist.

Snippets:

0:00 Introduction.

1:49 Why this is an important topic.

10:07 Filter patients to emergency visits or new patient visits.

15:11 Above-the-line and below-the-line, explained.

19:18 Pace your treatment plans.

22:27 Figure out the type of practice you're trying to build.

26:25 Make your workplace a great place to be.

29:42 Change your practice one interaction at a time.

32:29 Last thoughts.

33:33 Dr. McKee’s upcoming courses.

Dr. Jim McKee Bio:

Dr. Jim McKee is a member of the Spear Resident Faculty. He has maintained a private practice since 1984 in Downers Grove, Illinois, where he treats a wide variety of cases with a focus on predictable restorative dentistry. He is a member of the American Academy of Restorative Dentistry and former president of the American Equilibration Society. He has lectured both nationally and internationally for over 25 years and directs several study clubs. Dr. McKee graduated from the University of Notre Dame in 1980 and earned his dental degree from the University of Illinois College of Dentistry in 1984.