It’s easy to look at your number of active patients and think you’re doing well, but the reality may be different, because of one metric: Unscheduled Active Patients. It measures the number of active patients who do not have a future appointment scheduled, and its impact is powerful!
We’ve covered several hygiene metrics in our Data Snapshots lately, and this week we have a simple one: Fluoride Percentage. It measures the percentage of patients who receive a fluoride treatment compared to the total number of patients seen for hygiene visits. It’s simple only in definition, however, because
As we discussed in the previous Data Snapshot, periodontal disease is on the rise, and in order to best serve our communities, we must pay attention to the breakdown of hygiene visits. Your Perio Visit Percentage is how you accomplish that, because it measures the percentage of total hygiene visits in a given period that are periodontal therapy or maintenance appointments compared to prophylaxis visits.
Between 40% and 50% of adults over 30 have some form of periodontal disease, and that rate increases as patients age, so it’s more important than ever to ensure we’re serving our patients well by providing better hygiene care. To do so, there are two metrics you need to track: Perio Diagnostic Percentage
It’s important to understand how many patients are connected to your practice, and today I’m going to break down two metrics that will help you get a handle on that: Active Patient and Active Hygiene Patient Count.
A steady stream of returning patients is crucial to a healthy practice, and understanding your Hygiene Re-appointment Percentage is the key to making it happen. This metric measures the number of patients who schedule their next hygiene visit before leaving the office, divided by the total number of
I’ve been a part of many practices that claimed they all got along and there wasn’t any conflict or friction. While this sounds great on paper, it’s indicative of an unhealthy practice. If you look deeper, these practice owners are often frustrated, dealing with repeated issues, and are unable to grow their
We broke down Cancellation/No-Show Percentage in our last Data Snapshot, and this week we’re going to take it even further by delving into another important metric: Recaptured Percentage. It measures the percentage of cancelled appointments that you’re able to reschedule, and what it tells you is
Your schedule is a vital component to your practice’s success, and tracking your Cancellation/No-Show Percentage will help you protect it. This metric is simple to define — it measures the percentage of scheduled appointments that are either cancelled or missed entirely. That simplicity must not undercut its
How you utilize your schedule is one of the keys to a great practice, because when it’s full, everything is better. Tracking your Capacity Percentage will inform you of the percentage of available clinical time that is actually used for patient care, which tells you how efficiently you’re using your time.
