You're a dentist — not a hammer! Stop forcing treatment on patients and start guiding them toward it instead. To help you make that happen, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward, visiting faculty from the Pankey Institute, to share what they’ve uncovered about the new patient process and how to find the things that matter to them most. To start decoding your patients’ minds to establish trust and improve retention, listen to Episode 803 of The Best Practices Show!

ACT Dental Team

October 28, 2024

You care about your business more than anyone else. For that reason, it’s up to you to understand your numbers! To help you lean into the data you need, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to share the top key metrics to track in every aspect of your practice. There's no “easy button” for success, but data will make the path easier! To learn how to make your data work for you, listen to Episode 802 of The Best Practices Show!

ACT Dental Team

October 25, 2024

Dentistry can give you the life you want. So, why do you dread going into the office? Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to tell you it’s not the dentistry giving you the Sunday scaries — it’s how you're doing it. To help you overcome burnout and take control over your practice and life, they provide a framework for planning the life you want in and outside of your practice. It’s your life and your practice! To learn how to make it the best it can be, listen to Episode 801 of The Best Practices Show!

ACT Dental Team

October 23, 2024

We want you to build more than a better practice. We want you to build a better life, too, and that starts by using the one percent strategy. The one percent strategy means you’re improving a little bit each day. When you go to bed, you should feel one percent better than the person you were yesterday.

Kirk Behrendt

October 21, 2024

If your team members don't endorse you, patients won't want to be there! Doctor endorsement is critical for success. To help your team do it right, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, with her expert advice on hyping up your practice. To learn simple endorsement strategies to communicate your value and build trust, listen to Episode 800 of The Best Practices Show!

ACT Dental Team

October 21, 2024

The annual review is an aspect that many businesses use to give their team members feedback, often because it’s the way they’ve always done things. But like Kirk says, “That’s the way we’ve always done things” are the seven most dangerous words. Ultimately, the annual review doesn’t have a positive impact

Heather Crockett

October 19, 2024

Sustainability is a hot topic — and this isn't just another trend! Our planet is in crisis, and we have a responsibility to act. To share what you can do as a dentist to reduce your footprint on Earth, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, along with his friend Dr. Markus Tröltzsch, co-founder of Greenviu. Being environmentally friendly isn't about politics — it’s about leaving this shared home in a much better place. To begin your sustainability journey in your practice, listen to Episode 799 of The Best Practices Show!

ACT Dental Team

October 18, 2024

You need patients to run your practice. But more isn't always better! To help you understand what makes patients valuable for your business, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain annual patient value and the six steps to steadily increase it for a more profitable practice. Sometimes, less is more! To learn more about this magic KPI for growth, listen to Episode 798 of The Best Practices Show!

ACT Dental Team

October 16, 2024

A lot of dentists think the practice belongs to them (and it does, to some degree). However, it’s not just their practice. It belongs to the patients and everyone who works there! A successful practice is less about what YOU want and more about what THEY want.

Kirk Behrendt

October 14, 2024

You tell future patients why they should choose your practice. But how about future team members? Do you offer more than benefits and a paycheck? If not, don't miss this episode! Kirk Behrendt brings in Alan Twigg, co-owner of Bent Ericksen & Associates, to help you develop your unique employment proposition so you can keep your greatest team members. Put a stop to preventable turnover! To learn the long-term solution for employee retention, listen to Episode 797 of The Best Practices Show!

ACT Dental Team

October 14, 2024