
When you see an airplane overhead, do you ever wonder, “How does that giant metal tube even stay in the air?!”
Your patients may walk into your practice and wonder the same thing. “How do they handle all these patients? How does the doctor know where to go next? How do they keep track of how much everyone owes?”
Great questions, right?
So, how are your patient handoffs, and the flow between hygienist, doctor, assistants and the front desk? Are your scheduling strategies as efficient as they could be? How about collections? Are ALL your critical systems in tip top shape?
There’s only one way to know…and airlines know it well: You have to land the plane before you can work on it! There is no way to perform maintenance on those critical instruments and systems in flight.
The same goes for your dental practice. The strongest ones know they have to “land” for a while to make sure everything is working correctly, and fine tune the inefficiencies.
Is your team taking the necessary time to regularly meet and address all the moving parts? It might be tough to imagine shutting down the engines during a busy practice week, but detailed, organized meetings are a critical part of healthy production.
Make sure you’re taking time to “land your plane,” and review your systems!
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Kirk Behrendt
Kirk Behrendt is a renowned consultant and speaker in the dental industry, known for his expertise in helping dentists create better practices and better lives. With over 30 years of experience in the field, Kirk has dedicated his professional life to optimizing the best systems and practices in dentistry. Kirk has been a featured speaker at every major dental meeting in the United States. His company, ACT Dental, has consistently been ranked as one of the top dental consultants in Dentistry Today's annual rankings for the past 10 years. In addition, ACT Dental was named one of the fastest-growing companies in the United States by Inc Magazine, appearing on their Inc 5000 list. Kirk's motivational skills are widely recognized in the dental industry. Dr. Peter Dawson of The Dawson Academy has referred to Kirk as "THE best motivator I have ever heard." Kirk has also assembled a trusted team of advisor experts who work with dentists to customize individual solutions that meet their unique needs. When he's not motivating dentists and their teams, Kirk enjoys coaching his children's sports teams and spending time with his amazing wife, Sarah, and their four children, Kinzie, Lily, Zoe, and Bo.
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