A new patient calls your office. They're PPO and ask the dreaded insurance questions. What do you say to bring them in? If you're feeling stuck, keep listening to this episode! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Christopher Mazzola from the Pankey Institute to share the best strategies and verbal skills to attract PPO patients into your out-of-network office. To learn how to wow your patients and keep them long term, listen to Episode 781 of The Best Practices Show!

ACT Dental Team

September 06, 2024

Too many people have sleep apnea — and too many people go undiagnosed and untreated! There is a way to help these patients, and that is to include dental sleep medicine in your practice. To help you do it effectively, Kirk Behrendt brings back Dr. Mark Murphy, executive director of the International Academy of Sleep, with advice for helping sleep-disordered patients while still being profitable. Now is the best time for DSM! To get started today, listen to Episode 780 of The Best Practices Show!

ACT Dental Team

September 04, 2024

You're always busy — yet you make no money! Being a referral-based, fee-for-service, and diagnostic practice is the way to fix it, and Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share how to successfully build this type of practice. Enjoy dentistry while still making money! To learn how, listen to Episode 779 of The Best Practices Show!

ACT Dental Team

September 02, 2024

You think you're billing your full fee — but you're not! So, to help you get the pay you deserve, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to explain why billing your full fee is crucial, how to train your team members to do it, and ways to not be the limiting factor to collecting your full fee. Stop working one out of every three days for free! To start collecting your full fees today, listen to Episode 778 of The Best Practices Show!

ACT Dental Team

August 30, 2024

Objections are a normal part of your practice. They are also opportunities if you change your mindset! To help you reframe objections and see them as gifts, Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, with advice and strategies so you can overcome the most common objections you hear in your office. Help more of your patients stay in your chair! To learn how, and to hear more about Miranda’s dental administrator’s course, listen to Episode 777 of The Best Practices Show!

ACT Dental Team

August 28, 2024

To create the best experience for your patients, you need the best people on your team. To show what that looks like, Kirk Behrendt brings back Dr. Charlie Ward and his amazing assistant, Ale Gonzalez, to share their tips for cultivating a great team relationship. You don't need 20 years to be aligned! To learn how to plan for success and grow as a team, listen to Episode 776 of The Best Practices Show!

ACT Dental Team

August 26, 2024

Do you want to trade more time at the office for less energy, less money, and less memories with your family? If you want to stop giving up your time for write-offs, don't miss this episode! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Christina Byrne, ACT’s director of operations and head coach, to help you understand the different gaps in your practice, why they occur, and how to minimize them so you can work less and make more money. To start keeping more of what you earn, listen to Episode 775 of The Best Practices Show!

ACT Dental Team

August 23, 2024

Dentistry uses modern technology — but the dentistry that's done is not always modern. We are still treating symptoms rather than identifying the cause, and this leads to further problems down the line. There is a better way to help patients, and Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, along with his mentor, Dr. Rick Roblee, to define modern, ideal dentistry and discuss the importance of comprehensive care. Teeth are victims, not the problem! To improve your patients’ health for the long term, listen to Episode 774 of The Best Practices Show!

ACT Dental Team

August 21, 2024

Do you ever feel like your life is falling apart? Are you overwhelmed and exhausted every day that you work? There's one habit that can help you fix that! Being consistent is one of the greatest things you can do. To explain how this is the key to a better life, Kirk Behrendt brings back Dr. Kevin Groth, a restorative dentist and one of ACT’s favorite clients, to share how making this one change improved his personal and professional life. If you're ready to transform and enjoy the way you live, listen to Episode 773 of The Best Practices Show!

ACT Dental Team

August 19, 2024

If you're at the office over 200 days, that's too much time at work! You can be there less and make more money — you just need to understand your data. To offer some insight into the numbers you need to know, Kirk Behrendt brings back Angela Heathman, one of ACT’s amazing coaches, with insights into analyzing and mastering the key components of a thriving practice. To learn how to work smarter, not just harder, listen to Episode 772 of The Best Practices Show!

ACT Dental Team

August 16, 2024