Hygiene is more than just preventative care. It’s a way to tether patients to your practice! In this episode, Miranda Beeson, ACT’s director of education, brings in four amazing ACT team members to share some of their best practices and insights for building value through hygiene. Hygienists are more than just “mouth janitors”! To learn of all the ways they provide value for your practice, listen to Episode 921 of The Best Practices Show!

ACT Dental Team

July 25, 2025

Traditional annual performance reviews don't work — and there's data to show it! In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share what you should know about annual performance reviews, how to rethink them, and tips for making them more effective. To learn the best ways to give feedback to your team, listen to Episode 920 of The Best Practices Show!

ACT Dental Team

July 23, 2025

Cancellations will always happen — but there's a way to reduce and prevent them from happening! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down cancellation and no-show percentage and what you can do if you have high levels of broken appointments. Stop making it too easy to cancel! To learn the secret to getting patients to show up, listen to Episode 919 of The Best Practices Show!

ACT Dental Team

July 21, 2025

You might think you're great at multitasking — but you're really not! In this episode, Kirk Behrendt brings in Renae Graeff, one of ACT’s amazing coaches, to share how to maximize your dental assistants’ skills so you can fully utilize them to better your practice. Don't try to do it all! To learn how to empower your assistants so they become more capable, more fulfilled, and a better partner for patient care, listen to Episode 918 of The Best Practices Show!

ACT Dental Team

July 18, 2025

How you communicate will make or break your practice. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down the DiSC framework to help you better understand yourself and your team so you can improve communication and harmony in your practice. To take the first step to optimize your leadership style, listen to Episode 917 of The Best Practices Show!

ACT Dental Team

July 16, 2025

Cancellations and no-shows will always happen. But how well are you filling those gaps? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down capacity percentage. They share the keys to maintaining a productive and efficient schedule even when your patients fall out. Don't settle for 84%! To learn how to proactively fill your schedule, listen to Episode 916 of The Best Practices Show!

ACT Dental Team

July 14, 2025

You love your spouse or partner. But is working with them a good idea? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Charlie Ward, visiting faculty member at The Pankey Institute, along with his wife and fellow dentist, Dr. Melody Ward, to share the benefits and challenges of working together and their secrets for making it work. To learn how they’ve done it for over a decade, listen to Episode 915 of The Best Practices Show!

ACT Dental Team

July 11, 2025

When leadership isn't aligned, it will lead to chaos. So, how do you prevent conflict and the day-to-day struggles? In this episode of Practical Solutions Day, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, with three keys to alignment and healthy partnerships. Misalignment is the root of all evil! To learn how to get in sync to gain trust and boost productivity, listen to Episode 914 of The Best Practices Show!

ACT Dental Team

July 09, 2025

Do you start every month with an empty schedule? Is your team scrambling to fill your chairs? There's a better way to keep your practice full! In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down pre-appointment percentage and the missed opportunities when you don't schedule your patients’ next visits. To learn how to pre-appoint patients and keep them tethered to your practice, listen to Episode 913 of The Best Practices Show!

ACT Dental Team

July 07, 2025

You became a dentist for the freedom it provides. But PPOs are putting a chokehold on that freedom! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to do a deep dive into how you can break free from PPOs for a better practice and better life. They share the tools you can use, what steps to take, and how to choose which PPOs to strategically drop first. If you're ready to reclaim your freedom, listen to Episode 912 of The Best Practices Show!

ACT Dental Team

July 04, 2025