Anyone who seeks to create a better practice cannot do so without one critical piece of the puzzle: data. To make truly informed decisions about the business, you need to make evidence-based decisions—just as you do clinically—not emotional decisions. Data isn’t concerned with feelings but honest, tangible results, and it will tell you when it’s time to correct the course. It’s not the bad guy, just the facts, and it’s essential to learn to track your data so you can use it to reach your goals!

Kirk Behrendt

February 03, 2024

Do you want your team to be accountable? Then you need to start at the right place — with yourself! To help you understand true accountability and how to instill it as a leader, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, with three rules to follow to improve your team’s performance. Accountability won't happen by itself! To learn how to create a culture of team accountability, listen to Episode 687 of The Best Practices Show!

Kirk Behrendt

February 02, 2024

Have you ever wondered how many days are right for your practice? Should you expand and if so, what are some best practices you can apply to succeed? Kirk welcomes Miranda Beeson and Dr Barrett Straub to answer these questions and more. They discuss the need to make decisions based on core values, the impact of PPOs on profitability, and highlight the importance of maximizing capacity and building effective systems. You’ll get a formula for calculating the number of hygiene hours needed, how to make data-based decisions, and make the best decisions for your practice.

Kirk Behrendt

January 31, 2024

Patient care is the core of your practice. Patients come to you because they know your team provides the best care in town. However, your team shouldn’t focus solely on patient care. You also need to think about the patient EXPERIENCE.

Kirk Behrendt

January 29, 2024

Do you ever wonder how things are going to get better in your practice or for you as a dentist? In this episode, Kirk welcomes two educators, Dr. Andrea Ricci and Dr. Christian Coachman, to talk about the non -dental aspects that can help you succeed as a dentist. They emphasize the importance of balance in life and the need to excel in multiple roles. Dr. Ricci shares his personal journey of personal growth and how it has positively impacted his dentistry. They discuss the importance of managing emotions, time, objectives, and communication. Dr. Ricci also introduces his Dentists in Evolution course, which focuses on merging technical skills with leadership and communication skills.

Kirk Behrendt

January 29, 2024

Dentistry has undergone many changes — especially in education. In this episode, Kirk Behrendt and Dr. Christian Coachman bring in Dr. John Kois, founder and director of The Kois Center, to take a look at the past, present, and future of dental education, as well as a few simple ways you can become a better learner. Education has no end! To hear more about The Kois Center and how to become a lifelong learner, listen to Episode 684 of The Best Practices Show!

Kirk Behrendt

January 26, 2024

Have you ever wondered whether company culture really affects your P&L? In this episode, Kirk welcomes Eric Hubbard from Pain Free Dental Marketing to talk about the importance of culture and how it can differentiate a dental practice from corporate dentistry. They also discuss the role of core values in shaping culture and the negative impact of tolerating a bad culture fit. Eric shares his personal aha moments and offers advice to dentists on building a healthy culture.

Kirk Behrendt

January 24, 2024

One day, a team member will come to you and say, “I’m overwhelmed.” As the leader, it’s your job to make sure team members get the support they need. So, what do you do? You bring in even more team members.

Kirk Behrendt

January 22, 2024

Ever wonder how to best use data to improve your practice? This episode is for you! Kirk brings back Christina Bryne, Director of Operations for ACT Dental to talk about the topic of data. The two discuss data accountability and Christina provides three vital data strategies that you can apply to your practice. This insightful episode promises valuable takeaways for practitioners seeking to elevate their dental practices through strategic data utilization.

Kirk Behrendt

January 22, 2024

If you want to have a thriving practice, you’re going to have to track some key data metrics that will provide you with an objective representation of your practice’s performance. On its own, however, that data means very little, and so one of the biggest questions I hear from clients is “What do I do with this

Kirk Behrendt

January 20, 2024