Most dentists I talk to are no strangers to hard work. You put in long days, pour your energy into your team and your patients — but at the end of the month, the numbers just don’t add up the way they should. You feel the effort, but you don’t always see the reward. A key to gaining control of profitability in your
When you go to a baseball game, do you ever notice the empty seats? That’s missed money for the stadium. And guess what: the same goes for your practice. Your exam chairs are like seats in a baseball stadium. Empty chairs equal lost revenue. A baseball team can’t sell yesterday’s seats, and neither can you.
There’s one thing that every successful dental practice has in common, and it goes beyond their production: they have a culture of trust. The opening speaker at GLS in 2023, Craig Groeschel, explained an incredibly powerful concept: the future of leadership is trust, and in order to attain it, there are
Do you struggle to find the right candidates? Take a look at your job post. You’re probably attracting the wrong people! A job post says a lot about your practice. If you say you want a “rockstar,” that’s exactly who you’re going to get…and not in a good way. Buzzwords like “guru” or “jack of all trades” don’t speak to your values or culture. So, why include them at all?
As we previously learned, your Net Production is the maximum amount you can collect, and determining how much of that you’re actually collecting will give you your Net Collections percentage. This metric is immensely important to your practice, because it’s the money owed to you. Every dollar of it
A lot of dental stories start the same. You graduate from dental school, then you buy a small practice. This is how it began for Dr. Kym Fritz-Pluym and Dr. Evan Pluym. Unfortunately, owning a private practice wasn’t the dream they thought it would be. No one taught Kym and Evan how to be leaders. They felt pressured to have all the answers, when in reality, they didn’t. As they struggled to lead the practice, Kym and Evan cycled through associates who didn’t fit their vision. Culture was lacking, and they weren’t aligned.
I’ve seen too many dentists working incredibly hard, only for them to be shocked that what they’re getting in return is less than expected. The truth is, there are hidden gaps within every practice where money silently drains away, and learning how to close them is crucial not just to make more money, but to
There’s one thing your team agrees on. They all hate meetings! Meetings are often seen as a waste of time. Problems get brought up, but they don’t get resolved. You’re just recycling the same garbage from last week! There’s nothing inherently wrong with meetings. It all comes down to using that time wisely. To turn your meetings around, you need an agenda.
We’ve recently dealt with both Gross and Net Production, but in between both of those KPIs lies another, incredibly important one: your Write-Off Percentage. Your Net Production is your collectable potential, but your write-offs are one of the factors that impact that potential. They help determine the size of your
Life is a lot like cooking. You have no clue where it’s going! Cooking is messy. Dishes are everywhere, and the counter is covered in spills. The same thing happens when you’re trying to achieve a goal. Before you reach the finish line, you’re going to face obstacles. So much happens when you travel from A to Z. And it never looks pretty. There’s no avoiding it: the middle is MESSY.
