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Data Snapshot: Gross Profit Percentage

Your gross profit percentage is the revenue you have remaining after all your direct costs are paid, and in this sense, it’s essentially the opposite of overhead. This metric plays a huge role in indicating the health of your practice, because profit is the oxygen your practice needs to function. Without it, your practice

Keep Work Where It Belongs: In A Container

Try this experiment: go into your kitchen, then turn on the faucet. Cup your hands under the running water. Now, carry that water across the room. What happens? The water spills everywhere! No matter how hard you try, that water will seep through your fingers…and make a huge mess. Water needs a container. So does your practice.

Make Your Onboarding Stick

Few things are more frustrating than pouring time and energy into hiring, only to watch your new team member walk out the door. When turnover is high, especially with new hires, it’s more than just inconvenient, it’s a costly, culture-draining problem. That’s why retention isn’t just important; it’s essential.

You Can't Fix Your Dental Practice Alone

Buying a new home is exciting…until everything starts to break. At first glance, the house looks great. After a few months of living in it, though, problems seem to come out of nowhere. The dryer breaks down. A pipe bursts under the sink. The gutters are clogged with leaves.

Data Snapshot: Overhead Percentage

Overhead — it’s one of those sneaky things that quietly chips away at your profitability if you’re not paying attention. The higher your overhead percentage, the harder it is to actually keep what you earn. But the good news? You have more control over it than you might think.

From Clocking In To Buying In: How This Team Got It

Every dental practice should be a destination—both for patients and passionate team members. That’s exactly what Ryan and Emma wanted. From the very beginning, they wanted a practice where people could build their dream careers. However, getting there wasn’t easy.

Build a Data-Driven Hygiene Department

Your hygienists are far more than mere caregivers—they’re crucial to the success of your practice! You can supercharge your hygienists’ performance by tracking some key performance metrics, empowering them to improve patient care, increase their efficiency, and enjoy their jobs more. When you see these

Doctor: If You Never Leave, They'll Never Lead

You’re at a CE workshop. Everyone is laughing, bonding and forming lifelong connections. The keynote speaker is in the middle of an inspiring presentation, when suddenly, you hear someone’s phone ring. Then, they step out to “handle something at the office.” This dentist isn’t being present in the moment. Why? Because their team needs help with the smallest things. Don’t be that dentist!

Data Snapshot: Number of Days Worked for Free

Most dentists I talk to are no strangers to hard work. You put in long days, pour your energy into your team and your patients — but at the end of the month, the numbers just don’t add up the way they should. You feel the effort, but you don’t always see the reward. A key to gaining control of profitability in your

Empty Chairs Don't Pay The Bills

When you go to a baseball game, do you ever notice the empty seats? That’s missed money for the stadium. And guess what: the same goes for your practice. Your exam chairs are like seats in a baseball stadium. Empty chairs equal lost revenue. A baseball team can’t sell yesterday’s seats, and neither can you.

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