Communication is one of the factors that will make or break a workplace. If there’s a breakdown in communication, it negatively affects the patient experience and team dynamics, but when the team understands one another, it elevates those aspects. The key is understanding that different people
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Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earlier, more accurately, and even more quickly, listen to Episode 933 of The Best Practices Show!
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You don't need to work harder, and you don't need to produce more. You just need to collect what you're owed! In this episode, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to show you how much money you're leaving on the table and how to tighten your collection gap. To learn how to start collecting 100%, listen to Episode 932 of The Best Practices Show!
Do you ever feel like you’re being…followed? You walk to your car after work. The wind picks up, and chills shiver down your spine. Later that night, you wake up in a cold sweat, terrors still lingering in your mind. Whether you’re driving, in a meeting, eating dinner, or playing with your kids, the feeling never leaves you.
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You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen to Episode 931 of The Best Practices Show!
We have reviewed the importance of Gross Profit Percentage in our previous Data Snapshot, but there’s a further step in understanding your practice’s finances: True Profit. Your true profit is the money you have left over after you’ve covered overhead,
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Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of The Best Practices Show!
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Without clear communication, even the best teams can fall apart. So, how do you clearly communicate expectations as a leader to your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework for when and how to give feedback — and how to receive it! To learn how to create a stronger team through clear communication, listen to Episode 929 of The Best Practices Show!
You’ve got an idea, and you think it’s brilliant. Your team will feel the same, right? Well, maybe not at first. No matter how brilliant your idea is, change can scare people. You might think, “I’m excited about this idea! Why aren’t they?”
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How long does it take to collect what you're owed? The longer you wait, the less likely you are to collect it! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable percentage, where your numbers should be, and what to do if they're not in the ideal ranges. To learn how to collect what you're owed as quickly as possible, listen to Episode 928 of The Best Practices Show!
