It’s a given that as a dentist you have to make critical decisions daily, weekly, monthly, and yearly. The results of those decisions impact your patients, team, family, finances, and future—sometimes it’s too much to think about.
Conflict happens to the best of us. But do you know WHY it happens? When things go wrong, your team tends to focus on the problem itself. What they actually need to focus on is the root cause of the problem.
Blessings excitement gratitude happythanksgiving kirk morning huddle thankful Nov 22, 2022 Click for sound 1:37 Are you bogged down by the daily grind? When you’re constantly working, it’s hard to see all the good stuff that’s happening around you. Instead, you end up focusing on the bad stuff—empty chairs, overdue payments, late patients, the list goes on.
Remember when you first started your practice? You said yes to everything! You had to—it was the only way to get your practice off the ground. When you talked to patients, “yes” was the number one word they heard the most.
Business goals knowledge mindset wellness work/life balance Nov 12, 2022 Our motto here at ACT is “Better Practice, Better Life,” because I believe the two should go hand in hand; if you have a better practice, you’ll have a better life.
There’s a saying that Kirk frequently uses: “Time is the new rich.” As we move through life, we realize that what’s important is the time we spend with our family, loved ones, or even by ourselves pursuing the things that bring us joy—not the money we get from working too much.
Communication kirk mindset morning huddle verbal skills Nov 08, 2022 Click for sound 1:37 Imagine if a team member came up to you and said: “The patients love you, BUT they need help understanding basic procedures.”
Burnout delegate growth kirk morning huddle organization reflect simplify team Nov 01, 2022 Click for sound 1:37 There’s something you need to hear: you’ve got too much on your plate! But it’s not just you—every single member of your team has filled up their plates, too.
We say it all the time at ACT, but leadership is lonely. When you’re the one at the top, you don’t always have someone to talk to, and that can get dangerous. Your thinking gets skewed when you’re working in your practice all day, and you all too often start to tell yourself an inaccurate story about how well you’re doing—like Kirk says, “80% of self-talk is negative.”
Creating a healthy culture in the workplace is crazy important. Your office should be a positive place to work, and that, in turn, creates an environment where everyone performs at their best. I recently interviewed Judy Kay Mausolf, Owner of Practice Solutions, Inc., and she spoke of the importance of communication for a healthy practice.
