Communication differentiation education motivation Feb 10, 2022 This blog is number 2 of a 2-part series. Part one can be found here: Embrace the Awkward Silence The long silence after an open-ended question has been asked can feel awkward. The four or five silent seconds can feel like minutes.
Communication differentiation Feb 02, 2022 We have all heard the saying, “People don’t remember what you did, but they do remember how you made them feel!” This is especially true with regard to your dental patients.
Some time ago, I was brainstorming ideas and words for core values with a client. He mentioned the platinum rule in our conversation, and while I had heard of this rule in passing before, I asked him, “How can you improve on the simple ‘Golden Rule’ classic?”
The best practices show podcast Jan 24, 2022 Click for sound 43:11 “The way you start isn't the end of the story.” Take it from Dr. Mark Hyman, who almost quit dental school, bought a bankrupt dental practice, and then made it worse.
As the manager of a larger periodontal practice, I have invested a great deal of time and money ensuring the equipment in the practice is up to date and well-maintained.
The best practices show podcast Jan 17, 2022 Click for sound 49:34 They say that data doesn’t lie, and today’s guest knows that more than most! Kirk Behrendt brings in Curtis Marshall to explain the steps you can take to grow your practice and increase profitability.
Your practice schedule is full, yet you’re noticing flat or decreasing production. You’ve gathered a group of people that share your core values and you’re feeling good about your team yet you’re still working long hours. Time eludes you.
Running a business is hard and creating a successful practice takes more than just a visionary with a dream. But you can choose to make it fun by surrounding yourself with a great group of people, and one secret for a thriving practice is getting the right people in the right seats.
Dec 30, 2021 Click for sound 12:27 I had the amazing opportunity to sit down with Kirk recently to ask him a few questions about this year. One of our core values is “Walk the Talk.” We recommend our clients go through an exercise to review celebrations and challenges for the practice which Kirk explains here.
Accountability business communication data goals mindset motivation practice financials/metrics teamwork Dec 23, 2021 Click for sound 3:32 A lot of good things happened this year! We need to build on the things that are going really well. There are also some challenges we need to consider, what can we change to get better?
