You’ve hired a hygienist to join your dental practice. Now what? There is no doubt it can be frustrating to train a new employee, but it can also be frustrating as a new hire to go through “trial by fire.” Do your new team member and yourself a favor; implement an onboarding plan, and simplify the process for everyone.
Apr 27, 2021 Click for sound 1:22 ACT DENTAL WEEKLY ROUNDUP – APRIL 27, 2021 Hiring great team members continues to be one of the most pressing challenges facing dental teams today. Save the date and join Kirk TOMORROW, Wednesday, April 28th at 7:00 pm CT for our next free webinar, "How to Navigate The Hiring Nightmare." Register here!
Communication Apr 23, 2021 Raise your hand if this sounds familiar. You’re wrapping up your visit with a patient, you’ve reviewed the treatment options, the patient confirmed they have no questions, and you believe they are committed and ready to schedule.
Communication practice systems Apr 15, 2021 Every doctor I speak with, tells me they understand how incredibly valuable an excellent patient handoff is for their team to master, and they realize the handoff directly impacts the practice’s success.
Apr 13, 2021 Click for sound 1:12 The ACT Dental Weekly Roundup - April 13, 2021 Hiring great team members continues to be one of the most pressing challenges facing dental teams today. Save the date and join Kirk on, Wednesday, April 28th at 7:00 pm CT for our next free webinar, "How to Navigate The Hiring Nightmare."
Apr 06, 2021 Click for sound 1:33 The ACT Dental Weekly Roundup Since ACT U was created less than one year ago, we've already hosted more than 30 different live speakers on Fridays!! Since we're taking this Friday off in observance of the Easter holiday, we wanted to remind ACT U members who are looking to get their fix this Friday, that there are over a hundred videos archived in ACT U along with dozens of practice management resources in ACT Academy.
communication leadership teamwork Mar 17, 2021 Click for sound 1:44 This St. Patrick's Day, we're looking at luck a bit differently. In a year unlike any we've known before, the ACT team has to say, luck is all about you! It's the support, commitment, and hard work of this amazing community that we are lucky to be surrounded with.
Communication scheduling Mar 03, 2021 Here at ACT, we often talk about the patient handoff as one of the most important things your team can do to provide fantastic customer service and increase case acceptance. But what exactly is a patient handoff, and why is it so important?
Communication treatment planning Feb 24, 2021 There definitely is an art and science to treatment presentation. Last week I advised us all to “show, not tell” when presenting treatment to our patients. This week, I will share an advanced communication strategy for gaining treatment acceptance that centers around asking great questions.
Communication treatment planning Feb 17, 2021 For the first 16 years of my dental career, I wore a shirt and tie to work with a white jacket over the top. That ended when COVID entered our world and changed how we practice dentistry.
