Most days, we are online. But how often do we think about cybersecurity? In this episode, Kirk Behrendt brings in Travis Wentworth, cybersecurity expert from Intelligence Quest, to share the safeguards to put in place to reduce your risks and protect your patients and practice from common cybersecurity threats. Don't take cybersecurity for granted! To learn the best practices to stay ahead of cyberattacks, listen to Episode 945 of The Best Practices Show!

ACT Dental Team

September 19, 2025

Dentistry is a difficult and demanding profession. But with the right people and the right resources, you can make it rewarding and worthwhile. In this episode, Kirk Behrendt brings in Dr. Louis Kaufman from Smile Source Chicago to share his journey from his time at Burger King to becoming a successful practice owner. To hear about his incredible path and the lessons he’s learned, listen to Episode 944 of The Best Practices Show!

ACT Dental Team

September 17, 2025

Picture this: The Milwaukee Brewers just clinched their 12th win in a row, and George Webb—true to their legendary promise—is giving away free burgers to anyone who wants one. The whole city is buzzing. Strangers are high fiving in the streets. Everyone’s celebrating together because something amazing happened.

Kirk Behrendt

September 15, 2025

Do your patients value and trust what you're providing? There's an easy way for you to find out! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a metric that shows how many patients are truly connected to your practice and what to do if your numbers are dwindling. To learn the low-cost way to boost your active patient and active hygiene patient count, listen to Episode 943 of The Best Practices Show!

ACT Dental Team

September 15, 2025

When setting goals, many dentists say, “I want to produce more.” But few want that increase to mean working longer hours or more days. The better question is: How can you grow production without sacrificing your time and energy?

Dr. Barrett Straub

September 12, 2025

Retaining patients is important — but it’s not enough for long-term success! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework and system for rethinking retention and creating loyal patients who advocate for your practice. To learn how to create lasting relationships with the ultimate patient experience, listen to Episode 942 of The Best Practices Show!

ACT Dental Team

September 12, 2025

Are you feeling exhausted, unfulfilled, and unhappy? It doesn't have to stay that way! In this episode, Kirk Behrendt brings back Dr. Kevin Groth, a long-time ACT client, to share his journey from rock-bottom to success and the steps you can take to find fulfillment and happiness. To learn how to reframe adversity and make your life better, listen to Episode 941 of The Best Practices Show!

ACT Dental Team

September 10, 2025

Picture this: You’re playing carpool karaoke with your team, and everyone wants to pick the next song. Your Baby Boomer hygienist is belting out "Don’t Stop Believin’." Your Millennial assistant is lobbying hard for an indie band you’ve never heard of. Your Gen Z receptionist just rolled her eyes and said, "Can we please play something from this decade?"

Kirk Behrendt

September 08, 2025

You will always need new patients. But you also need to keep your current patients active — especially through hygiene! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down why hygiene re-appointment matters and what you can do to improve your numbers. To learn the easiest way to increase revenue without chasing production, listen to Episode 940 of The Best Practices Show!

ACT Dental Team

September 08, 2025

I’ve worked with so many dentists who pour their time and energy into their practice, working harder and harder, but not seeing any true profit. Beyond the financial strain this causes, it creates a great deal of undue stress for you and your team. However, the culprit might be right in front of you: your Collections

Robyn Theisen

September 05, 2025