Let’s face it: a trip to the dentist isn’t high on the list of things most people get excited for. But have you ever stopped to wonder why some patients are especially hesitant when it comes to scheduling something as simple as an annual check-up? There's often a tangled web of reasons behind their hesitation. Fear of the dentist, time constraints, budget woes, and even trust issues can all play a role.
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In dental school, you're taught to be the answer for everyone. But who are you really the answer for? To help you answer this critical question, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to explain why you don't need to be everyone’s dentist, and how to be selective with the patients you see. To learn how to build a sustainable practice with an ideal patient base, listen to Episode 758 of The Best Practices Show!
There’s a secret to drastically improving your patient experience, and it might surprise you: better chairside chemistry with the person working next to you! When you and your assistants are aligned, you’ll flow like a well-oiled machine, and your patients will feel it. Your workflow will become more
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Who do you blame for holes in your schedule? If you said admin, it’s time to reassess your systems! Cancellations and no-shows start in the back, not up front! To help you reduce them, Kirk Behrendt brings in Miranda Beeson, ACT’s director of education, to provide a simple solution for keeping your schedule full of the patients you want. To learn the secret to attracting committed patients, listen to Episode 757 of The Best Practices Show!
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Do you want a better year? Are you dreaming of working less days? There's one thing you need to do to make it happen — start planning ahead. To teach you how, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with the ultimate guide to help you think better about your time. Plan ahead so you can be ahead! To learn how to take control of every schedule in your life, listen to Episode 756 of The Best Practices Show!
You’ve built a beautiful dental practice: a place where smiles happen every day. But lately, you've been eyeing the bakery down the street, wondering if a bigger pie — more patients, more procedures — is the recipe for ultimate success. Hold on, Doc! Before you get swept up in the hustle, let’s consider what you’re carving out.
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A beautiful smile is always the goal — but it’s not the only goal in orthodontics. To reframe the role of early intervention and how it can transform patients’ lives, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to explain the benefits beyond straightening teeth. When you understand the potential of orthodontics, you can help more patients long term! To learn more and register for Dr. Bockow’s course, Healthy Growth - Healthy Faces, listen to Episode 755 of The Best Practices Show!
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Dealing with insurance is not fun. It’s frustrating, time-consuming, and the least enjoyable part about dentistry. But there are ways to make it tolerable! To share how, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, with three tips to get your team aligned and ready to have the insurance conversation with your patients. To learn how to increase your team’s confidence when talking about insurance, listen to Episode 754 of The Best Practices Show!
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Do you want to own a practice just for someone else to control it? If not, don't miss this episode! Kirk Behrendt brings in Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, ACT’s director of education, with a treatment plan to get you out of the thumbs of insurance so you can achieve financial freedom and personal fulfillment. With careful, strategic planning you can start removing some — or all — PPOs and reshape your future! To learn the steps to a better practice and a better life, listen to Episode 753 of The Best Practices Show!
The path to a thriving dental practice demands strong leadership. But what separates good leaders from elite ones? Here are three key mindsets that elevate your leadership—and your practice’s culture:
