Patients ask the most challenging questions — and your team has a tough time answering them. To help them navigate the most difficult questions they will encounter, Kirk Behrendt returns with Miranda Beeson to finish Part 2 of ACT’s training webinar. Equip your team with critical phone skills to make your practice thrive! To learn how listen to Episode 671 of The Best Practices Show!
Join us with our resident expert Miranda Beeson in this 2 part series on improving phone skills to improve a consumer experience and ultimately improve your business. Learn how to provide the kind of experience that makes people feel safe, secure and excited to visit you. It’s all here in Episode 670 of The Best Practices Show!
It’s the season of giving! This time of year, everyone’s out shopping for the perfect gift. You’re probably wondering, “What do my kids want? What should I get my mother-in-law? What’s something I can give to my team members?” I’ve got the answer—and it’s something you can give to ANYONE.
When business slows down, it can be worrisome for your practice. Take control back by learning to think bigger, investing in yourself, and treatment planning for your patients, not the insurance companies. Dr. Leonard Hess of the Dawson Academy joins us to show you how. Learn more in Episode 669 of The Best Practices Show!
As a dental professional, managing your schedule effectively is crucial for the smooth functioning of your practice. You are well aware that your schedule is the lifeline of your dental office. It's the difference between a productive day and a chaotic one. In this era where PPO (Preferred Provider Organization) and Fee-for-Service patients form the backbone of your practice, mastering patient scheduling becomes even more significant.
As a dentist, you are well-versed in navigating the complexities of dental healthcare. However, a concerning trend may have gone unnoticed: the financial aspect of your practice, specifically the significant rise in write-offs. This challenge has taken many dentists by surprise, and its gravity should not be underestimated. The percentage of write-offs has reached unprecedented heights, all while your workload continues to increase.
For any leader—dentists included—one of the greatest challenges they’ll face is successfully managing people, particularly when there’s conflict. After all, most personality styles are conflict-averse, so we naturally try to avoid it. But like Kirk says, “Unresolved conflict always becomes a crisis,” so learning to
Do you want to serve your patients better, but don't feel you have the time? One solution is to create a practice within your practice. To help you get started, Kirk Behrendt brings in Dr. Brent Bush from The Pankey Institute to share his journey and experiences that changed his practice. You can slow down and still get busy! To hear how you can be a better dentist for your patients — no matter where you are — listen to Episode 668 of The Best Practices Show!
Growing a practice is more than acquiring or opening new offices. And it’s hard! Dr. Brett Levin & Dr. Jennifer Derse have done it with their Espire practice. And have the secrets to scale your business and keep the culture you want. Learn more in Episode 667 of The Best Practices Show!
People are your practice’s largest expense. It takes a lot of money to pay team members and keep them in your practice. When pay day rolls around, many dentists start to wonder, “How can I save money?” They think cutting back on team members is the answer. Let me tell you: it’s not!
