Prioritize Self: The Foundation of Effective Leadership
Imagine your ideal dental practice. Happy team, thriving patients, an office that buzzes with purpose. Now, how do you get there? How can you inspire that kind of culture?
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740: The Tale of 2 Business Models & Annual Patient Value (APV) – Dr. Barrett Straub
There's a reason we don't drive blind. But when you don't know your metrics, that's exactly what you're doing with your business. To help you steer your business more safely and with more clarity, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain the importance of annual patient value and how to increase it for a more profitable practice. To learn how to work less and earn more with a higher APV, listen to Episode 740 of The Best Practices Show!
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739: The Story Behind NX Level – Brad Arnett
In this special episode, Kirk Behrendt brings in Brad Arnett, his friend of 30 years and owner of NX Level Sports Performance, to talk about his journey as a trainer, growing the best athletes, and building NX Level. He also shares his philosophy on success, working hard, and the mindset you need to be your best. To take your thinking to the next level, listen to Episode 739 of The Best Practices Show!
Tips for giving feedback to others on your team.
Giving Feedback: how long should it take the person to improve? You’re coaching an employee about their performance. How much time do you give them to improve? It depends on whether it’s a Skillset issue or a Behavioral issue. Skillset issues can be resolved in a reasonable timeframe based on the deficiency and what a reasonable person would need to improve. This could be: 2 weeks of job shadowing, re-watching a training course, taking an outside class, or hands-on training in-house.
738: Dynamic Duo Dentistry: 3 Keys to Chairside Chemistry – Courtney Dalton
When you have great chemistry, everything goes better. But seamless interactions don't just happen. You first need to put in some work. To help you lay the foundation for great chemistry between you and your team, Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three keys that will improve efficiency, predictability, and your patients’ experience. To learn the secrets of great chairside chemistry, listen to Episode 738 of The Best Practices Show!
Defining Dental Emergencies: Stop Overreacting
Nothing can throw a wrench into your daily schedule like an unforeseen, unexpected emergency. Thankfully, in the world of dentistry, true emergencies are rare. Yet, frantic patients often perceive emergencies, creating a ripple effect on your entire practice.
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737: 3 Ways to Turn Failure into Success – Heather Crockett
What's one thing all successful people do? They fail — a lot! To help you do it right, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share some insight into overcoming and embracing failure. Stop fearing your mistakes and shortcomings. Change your mindset and be excited to fail! To learn the three strategies to succeed from your failures, listen to Episode 737 of The Best Practices Show!
Follow This 1 Beacon to Practice Success
You’re faced with challenges and decisions on a daily basis, and it’s easy to lose your way while trying to navigate them all. Just like a lighthouse leads a boat to safety, you need a beacon to guide you toward success, and that beacon is your core values. We LOVE core values here at ACT, and it’s likely
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736: The 5 Stages of My Dentistry Journey – Dr. Christian Coachman
Successful people experience adversity — and they learn to embrace it! Today, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design and one of the most successful people in dentistry, to share his inspirational story about overcoming his hardships, the origins of DSD, and his passion and love for this profession. We all struggle at some point in life. But you can get the most out of your suffering! To learn how to succeed at struggling, listen to Episode 736 of The Best Practices Show!
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735: Unlock the Secrets to a Thriving Dental Practice: Mastering the New Patient Experience! – Miranda Beeson
Patients don't love being in the office. So, how do you get them to come in — and to come back? There are two things you can focus on for that to happen, and Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, to share those secrets. By mastering the new patient phone call and new patient visit, you will create raving fans who help your practice thrive. To learn how to give patients the “wow” experience, listen to Episode 735 of The Best Practices Show!