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Remodel Your Schedule


cancellations morning huddle organization scheduling Aug 02, 2022
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You’re starting every day on the wrong foot. The second you walk into the office, you come face to face with THAT patient. Before your coffee kicks in, the patient is already ranting about how they practically paid for your college. The funny thing is, they don’t even pay!

The appointment doesn’t go much better. You keep telling the patient they need a tooth extraction, and all they want you to do is whiten it. They don’t care what’s best for them. On their way out, the patient yells, “That hygienist was NOT gentle! She made me bleed!” You don’t wanna put up with that at 7:00 am.

Sick of rude patients? It’s time to remodel your schedule.

The schedule is built with green, yellow, and red bricks. The green ones represent your best patients. Yellow bricks are less than ideal, but you can make it work. The red bricks never pay, show up late and scream in your face.

Are the red bricks bad people? Of course not. They just don’t fit with your values. All patients deserve your respect—what they don’t deserve is to suck up your time and money. You don’t need more patients.

You need BETTER patients. Build your schedule with green bricks to make the team happier. 

Talk soon,

Kirk Behrendt

Kirk Behrendt is a renowned consultant and speaker in the dental industry, known for his expertise in helping dentists create better practices and better lives. With over 30 years of experience in the field, Kirk has dedicated his professional life to optimizing the best systems and practices in dentistry. Kirk has been a featured speaker at every major dental meeting in the United States. His company, ACT Dental, has consistently been ranked as one of the top dental consultants in Dentistry Today's annual rankings for the past 10 years. In addition, ACT Dental was named one of the fastest-growing companies in the United States by Inc Magazine, appearing on their Inc 5000 list. Kirk's motivational skills are widely recognized in the dental industry. Dr. Peter Dawson of The Dawson Academy has referred to Kirk as "THE best motivator I have ever heard." Kirk has also assembled a trusted team of advisor experts who work with dentists to customize individual solutions that meet their unique needs. When he's not motivating dentists and their teams, Kirk enjoys coaching his children's sports teams and spending time with his amazing wife, Sarah, and their four children, Kinzie, Lily, Zoe, and Bo.