A Valentine's Day Classic From Cupid Kirk

motivation Feb 14, 2020
 

The day is fast approaching. You know, that day. Soon the greeting card aisle at the drugstore will be packed with panicked, confused, wannabe Cupids. The floral department at your grocery store will look like a scene from The Walking Dead. There will be a zombie apocalypse of procrastinating dudes delaying their best intentions until the last minute. Don’t even bother trying to find a dinner reservation.

Whether you love love or think Valentine’s Day is a load of hogwash (or maybe both), it’s hard to ignore all the marketing aimed at this holiday. And yet, we often delay buying tokens of our affection for loved ones until the very last minute. Surely, it’s not because of a lack of appreciation. Maybe you have another love language, like acts of service. Or perhaps you’re so wrapped up in your practice that you aren’t even sure what month it is.

Cupid Kirk has been known to fill out that card on February 14…in the garage…at...

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Coaches Need Coaches Too

leadership motivation Jan 27, 2020
 

Having a great business? Hard. Building a great team? Also hard. Putting those two together? Incredibly hard.

That’s why believe everyone should have a coach.

Here at ACT Dental, we walk that talk. Yes, even a coaching company has a coach.

We recently had our coach spend some time with us at the office. It was an incredible experience. With our coach’s help, we were able to:

  • Consolidate and present everything we’re currently doing
  • Clarify the goals and the vision for this year
  • Define useful metrics
  • Outline the strategy to achieve our goals

We’re an entire office full of coaches, but we wouldn’t have been able to achieve the same results by ourselves. That’s because we’re so close to the work that it’s hard for us to see the big picture. Goal setting becomes much easier when you have an outsider helping you sort the pieces. It’s even better when that person has experienced the same challenges that your team is...

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Are You Above the Line or Below the Line?

Uncategorized Jan 17, 2020
 

You’re never neutral in a situation. You’re either a positive influence or a negative influence. It all comes down to mindset: do you have above the bar thinking, or below the bar thinking?

When you are thinking above the bar, you see opportunity. You’re open to new ideas and curious about exploring new topics. You’re excited about learning.

Above the bar thinking allows you to see everyone as an ally supporting your growth. It helps you to be a great listener and to question your own beliefs so that you can grow.

When you think above the bar, you say things like:

  • “I take responsibility for my part in whatever is happening.”
  • “I am open and coachable. I have an outward mindset.”

When you’re below the bar, everything and everybody is a problem. You’re closed off from others and from new opportunities. You’re defensive about your choices. You are uninterested in anything other than being right.

Below the line thinking...

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Which Side Of The Bar Are You On?

motivation Jan 16, 2020
 

You’re never neutral in a situation. You’re either a positive influence or a negative influence. It all comes down to mindset: do you have above the bar thinking, or below the bar thinking?

When you are thinking above the bar, you see opportunity. You’re open to new ideas and curious about exploring new topics. You’re excited about learning.

Above the bar thinking allows you to see everyone as an ally supporting your growth. It helps you to be a great listener and to question your own beliefs so that you can grow.

When you think above the bar, you say things like:

  • “I take responsibility for my part in whatever is happening.”
  • “I am open and coachable. I have an outward mindset.”

When you’re below the bar, everything and everybody is a problem. You’re closed off from others and from new opportunities. You’re defensive about your choices. You are uninterested in anything other than being right.

Below the line thinking...

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Which Side Of The Line Are You On?

motivation Jan 12, 2020
 

The new year is a time for contemplation. Many people use this opportunity to reflect on the past and think about creating a better future. They set resolutions, write in their goal journals and hit the gym in hopes of a #NewYearNewYou.

We welcome this time as a chance to reset; a chance to get our lives in order. After all, life can be a little messy. It’s tricky to maneuver through all of our personal and professional demands each day – and still squeeze in a workout.

Right now, at the beginning of another new year, you are at a crossroads. There is a line dividing all of the happy years of your past, and the unknown years of your future.

 

You could be on the side of line where you are living in the past. You tell yourself that your best years are behind you, and that you have nothing to look forward to in the future. To use another metaphor, you’re playing the back nine holes and thinking about how to pack it in.

Or, you can be on the other side of the...

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How To Design Core Values That Change Your Life

leadership motivation Jan 06, 2020
 

Your single most important competitive advantage is your core values. Your core values are even more important than your vision. They guide the behaviors of everything that happens at your practice.

Consider the circle of people you surround yourself with, both personally and professionally. Your favorite people care about the same things that you care about. Your least favorite people don’t care about the same things that you care about. It all comes back to core values.

You’re probably thinking, “Of course my practice has core values. We’ve even discussed them as a team.” That’s a great start, but ask yourself the following questions:

  • Are your core values written for the team to see?
  • Are your core values a living part of your practice?
  • Do you reinforce your core values every single day as you work?
  • Do you use your core values to evaluate your behavior and your strategy?

 

When the answer is a clear “yes,” you will attract the...

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Stay In Your Circle

leadership teamwork Nov 25, 2019
 

One of the biggest problems in any business is recognizing what the real problem is. Many entrepreneurs and dentists think that the people around them are the problem. What if it’s actually the leader who is the biggest problem in the business?

It’s common for us to brag about how busy we are. We’re all very busy, all the time. As an entrepreneur, a go-getter attitude is what’s gotten you this far today. You’ve worked hard to make it to this point, so of course you want to stay busy. You take on every task yourself to ensure it’s done properly – even when it’s another someone else’s responsibility.

Sometimes being a “doer” is actually getting in the way of your success. You’ve hired team members because they’re great at accomplishing certain tasks. If you try to do their work for them, you become not only a problem for them but also a problem for your business. You think you’re a go-getter, but your...

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This Plane And Your Practice: One Key To Staying Airborne

practice systems Nov 12, 2019
 

When you see an airplane overhead, do you ever wonder, “How does that giant metal tube even stay in the air?!”

Your patients may walk into your practice and wonder the same thing. “How do they handle all these patients? How does the doctor know where to go next? How do they keep track of how much everyone owes?” 

Great questions, right?

So, how are your patient handoffs, and the flow between hygienist, doctor, assistants and the front desk? Are your scheduling strategies as efficient as they could be?  How about collections? Are ALL your critical systems in tip top shape?

There’s only one way to know…and airlines know it  well: You have to land the plane before you can work on it! There is no way to perform maintenance on those critical instruments and systems in flight.

The same goes for your dental practice. The strongest ones know they have to “land” for a while to make sure everything is working correctly, and fine...

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STOP WASTING YOUR TIME!

 

Are you spending too much time outside of your “circle?”

Your “circle” is where you are performing the tasks you are most gifted in.  The things you were made to do.  Too many times we spend several hours a day on things outside of that circle.

How can you get back inside your circle for the majority of your day, week, and month?  One word:  SYSTEMS.  This can be as simple as putting your supplies back in the same place every day so you’re not wasting time hunting for them, and as big as having a plan in place when a patient cancels or isn’t paying.

Systems take the stress out of life and get you back to doing what you do best.

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16 Summers

motivation Sep 16, 2019
 

Our oldest child graduated from high school this past spring. As the summer ended, we had to help her get ready to make the big move to college. We packed what she needed from her room, bought the dorm essentials and loaded up the car.

It was a lot harder than I thought.

I thought I was going to be fine, but that week I was caught in this weird place where I was excited for her because she’s ready for the next chapter – but wasn’t ready for her to go. It was getting more difficult by the hour as the day approached.

A big event – like a child going off to college – really makes you think about what’s important. It makes you think about how fast life moves. My daughter grew up like that and suddenly my little girl wasn’t so little anymore. It seems like she was just five the other day. Time goes fast.

I’ve always said you only get 16 summers. Now that I’ve lived it, those 16 summers really do fly. Cherish...

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