Dentists deserve to spend their energy where it matters most — caring for patients and guiding their teams. Yet financial frustration has a way of creeping in, especially when overdue accounts start piling up. Without a clear framework to manage them, it’s surprisingly easy for balances to slip through
You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!
You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!
Do you have a plan, or do you just hope new patients show up for appointments? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient cancellation and no-show percentage and what you can do to reduce those numbers. To learn how to create strong scheduling, confirmation, and communication systems so your patients commit to showing up, listen to Episode 970 of The Best Practices Show!
Here’s a question: What’s the most important part of your office chair? The seat that supports you through back-to-back appointments? The backrest that keeps you upright during those long procedures? The armrests? Here’s the thing—it’s none of those. It’s the screws. Those tiny, hidden fasteners you never think about. Without them, everything collapses. Life works the same way.
You spend a ton of money on marketing to attract new patients. But how do you know if it’s working? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient by referral source, what it reveals about your marketing strategies, and where to focus your time and energy. To learn how to market more to your ideal patients, listen to Episode 973 of The Best Practices Show!
We previously dissected Production Per Day and Production Per Visit, so this week we’re going to break it down even more and look at the average production earned for every clinical hour worked. Just like the others, you can measure this by the provider or the office as a whole, and reporting on it will
Sometimes, your “ideal dentistry” isn't ideal. In this episode, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward, faculty members at the Pankey Institute, to share what to do when things aren't black-and-white for your treatment plans. To learn the systems that will lead you to success, listen to Episode 972 of The Best Practices Show!
Do you ever feel behind, inadequate, or unworthy of praise? In this episode, Kirk Behrendt brings back Dr. Charlie Ward and Dr. Rachel Ward, faculty members at The Pankey Institute, to share how to overcome the comparison trap in dentistry that is sabotaging your practice. If you're constantly questioning yourself, this episode is for you! To learn how to reframe your thinking and focus on the positives, listen to Episode 971 of The Best Practices Show!
You know that feeling when you’re working on a restoration and suddenly every microscopic imperfection jumps out at you? The margin that’s 0.2mm off. The shade that’s one tick too warm. You’re hyper-focused on every detail and convinced this crown is a disaster… until you step back and realize it’s actually perfect. That’s exactly what happens when you run your practice from behind the chair every single day.
