How to Opt Out of The Covid Slowdown

leadership motivation Dec 03, 2020

So many dentists have been asking us, “How are the teams you’ve been working with managing this crisis? It seems as though they have persevered in the face of so many challenges. What’s the secret?”

I spent a few minutes sitting down with Kirk this week, asking him some questions about what has made so many dentists and teams successful in this crazy year! Short answer, they made the decision to opt out of the pandemic mindset and stayed focused on progress.  

Jenni: Thanks for spending this time with me, Kirk. So let’s jump right in. While some offices have been slowing down, others have consistently stayed busy and are even growing. What do you attribute that to?

Kirk: In coaching dental practices throughout the country, it seems like even now, in pandemic times, people are subscribing to one of two mindsets; one is a mindset where they're fearful, and the other is the growth mindset. We teach about the importance of this growth mindset in...

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Are You on the Upward Spiral or The Downward Spiral in 2020?

motivation Nov 26, 2020

I don't need to tell you that 2020 has been a crazy year none of us could have predicted. This year has challenged us in every way, including our relationships with families, teams, patients, friends, and even ourselves. As I communicate with dentists all over the country, I see two trends emerging; an upward spiral and a downward spiral. While no practice is perfect, no life without struggle, there are specific trends and different mindsets that separate these two paths. Let’s take a look.

A common theme emerging amongst individuals on the upward spiral is choosing to embrace a growth mindset. As described by author Dr. Carol Dweck, “In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment.” Those on the upward spiral, embracing this...

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Authentic Secrets to Create a Comprehensive Dental Practice




On this episode of The Best Practices Show, Kirk and Kevin spend time talking with Dr. Joshua Austin. Initially, Josh points out that he strives to always be authentic because he doesn’t want others to think that he’s anything other than a normal comprehensive dentist. It’s easy to look at social media and assume that because you aren’t doing big complex cases, that you aren’t a good dentist and Josh encourages listeners that this isn’t true.

Josh goes on to explain that comprehensive dentistry should be a goal for everyone. For the sake of your patients, you want to be able to offer those services to them. Both Josh and Kevin recommend educational courses as a way to work towards comprehensive dentistry. Additionally, they emphasize the importance of having a mentor. In regard to the cost of continuing education, such as Seattle Study...

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2 Very Powerful Ideas for Better Work/Life Balance as a Dentist



Dr. Bill Robbins - General Dentist in San Antonio, Texas that has a "very rich life" that has still had his fair share of challenges. He has published over 80 articles, abstracts, and chapters on a wide range of dental subjects and has coauthored a textbook, Fundamentals of Operative Dentistry – A Contemporary Approach. He recently co-authored a new textbook, Global Diagnosis – A New Vision of Dental Diagnosis and Treatment Planning.


Global Diagnosis Study Club -  (Meeting almost every Friday from 9-11 am EST)

Dr. Kevin Groth - General Dentist in Detroit, Michigan who considers both Kirk and Dr. Robbins as mentors as leaders that have guided his life over the past number of months during these COVID challenges. His favorite part of being a dentist is that every day and every patient is different.



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A Valentine's Day Classic From Cupid Kirk

motivation Feb 14, 2020

The day is fast approaching. You know, that day. Soon the greeting card aisle at the drugstore will be packed with panicked, confused, wannabe Cupids. The floral department at your grocery store will look like a scene from The Walking Dead. There will be a zombie apocalypse of procrastinating dudes delaying their best intentions until the last minute. Don’t even bother trying to find a dinner reservation.

Whether you love love or think Valentine’s Day is a load of hogwash (or maybe both), it’s hard to ignore all the marketing aimed at this holiday. And yet, we often delay buying tokens of our affection for loved ones until the very last minute. Surely, it’s not because of a lack of appreciation. Maybe you have another love language, like acts of service. Or perhaps you’re so wrapped up in your practice that you aren’t even sure what month it is.

Cupid Kirk has been known to fill out that card on February 14…in the garage…at...

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Coaches Need Coaches Too

leadership motivation Jan 27, 2020

Having a great business? Hard. Building a great team? Also hard. Putting those two together? Incredibly hard.

That’s why believe everyone should have a coach.

Here at ACT Dental, we walk that talk. Yes, even a coaching company has a coach.

We recently had our coach spend some time with us at the office. It was an incredible experience. With our coach’s help, we were able to:

  • Consolidate and present everything we’re currently doing
  • Clarify the goals and the vision for this year
  • Define useful metrics
  • Outline the strategy to achieve our goals

We’re an entire office full of coaches, but we wouldn’t have been able to achieve the same results by ourselves. That’s because we’re so close to the work that it’s hard for us to see the big picture. Goal setting becomes much easier when you have an outsider helping you sort the pieces. It’s even better when that person has experienced the same challenges that your team is...

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Which Side Of The Bar Are You On?

motivation Jan 16, 2020

You’re never neutral in a situation. You’re either a positive influence or a negative influence. It all comes down to mindset: do you have above the bar thinking, or below the bar thinking?

When you are thinking above the bar, you see opportunity. You’re open to new ideas and curious about exploring new topics. You’re excited about learning.

Above the bar thinking allows you to see everyone as an ally supporting your growth. It helps you to be a great listener and to question your own beliefs so that you can grow.

When you think above the bar, you say things like:

  • “I take responsibility for my part in whatever is happening.”
  • “I am open and coachable. I have an outward mindset.”

When you’re below the bar, everything and everybody is a problem. You’re closed off from others and from new opportunities. You’re defensive about your choices. You are uninterested in anything other than being right.

Below the line thinking...

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Which Side Of The Line Are You On?

motivation Jan 12, 2020

The new year is a time for contemplation. Many people use this opportunity to reflect on the past and think about creating a better future. They set resolutions, write in their goal journals and hit the gym in hopes of a #NewYearNewYou.

We welcome this time as a chance to reset; a chance to get our lives in order. After all, life can be a little messy. It’s tricky to maneuver through all of our personal and professional demands each day – and still squeeze in a workout.

Right now, at the beginning of another new year, you are at a crossroads. There is a line dividing all of the happy years of your past, and the unknown years of your future.


You could be on the side of line where you are living in the past. You tell yourself that your best years are behind you, and that you have nothing to look forward to in the future. To use another metaphor, you’re playing the back nine holes and thinking about how to pack it in.

Or, you can be on the other side of the...

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How To Design Core Values That Change Your Life

leadership motivation Jan 06, 2020

Your single most important competitive advantage is your core values. Your core values are even more important than your vision. They guide the behaviors of everything that happens at your practice.

Consider the circle of people you surround yourself with, both personally and professionally. Your favorite people care about the same things that you care about. Your least favorite people don’t care about the same things that you care about. It all comes back to core values.

You’re probably thinking, “Of course my practice has core values. We’ve even discussed them as a team.” That’s a great start, but ask yourself the following questions:

  • Are your core values written for the team to see?
  • Are your core values a living part of your practice?
  • Do you reinforce your core values every single day as you work?
  • Do you use your core values to evaluate your behavior and your strategy?


When the answer is a clear “yes,” you will attract the...

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16 Summers

motivation Sep 16, 2019

Our oldest child graduated from high school this past spring. As the summer ended, we had to help her get ready to make the big move to college. We packed what she needed from her room, bought the dorm essentials and loaded up the car.

It was a lot harder than I thought.

I thought I was going to be fine, but that week I was caught in this weird place where I was excited for her because she’s ready for the next chapter – but wasn’t ready for her to go. It was getting more difficult by the hour as the day approached.

A big event – like a child going off to college – really makes you think about what’s important. It makes you think about how fast life moves. My daughter grew up like that and suddenly my little girl wasn’t so little anymore. It seems like she was just five the other day. Time goes fast.

I’ve always said you only get 16 summers. Now that I’ve lived it, those 16 summers really do fly. Cherish...

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