You think you're billing your full fee — but you're not! So, to help you get the pay you deserve, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to explain why billing your full fee is crucial, how to train your team members to do it, and ways to not be the limiting factor to collecting your full fee. Stop working one out of every three days for free! To start collecting your full fees today, listen to Episode 778 of The Best Practices Show!

ACT Dental Team

August 30, 2024

Objections are a normal part of your practice. They are also opportunities if you change your mindset! To help you reframe objections and see them as gifts, Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, with advice and strategies so you can overcome the most common objections you hear in your office. Help more of your patients stay in your chair! To learn how, and to hear more about Miranda’s dental administrator’s course, listen to Episode 777 of The Best Practices Show!

ACT Dental Team

August 28, 2024

“It’s Not Me, It’s You”: Break Up with Your Insurance! Are you in a toxic relationship with insurance? You’re not alone—every dentist is! Just like an ex-partner, insurance companies can feel very controlling. It’s all take and no give. And, when you think about it, there was no emotional connection to begin with.

Kirk Behrendt

August 26, 2024

To create the best experience for your patients, you need the best people on your team. To show what that looks like, Kirk Behrendt brings back Dr. Charlie Ward and his amazing assistant, Ale Gonzalez, to share their tips for cultivating a great team relationship. You don't need 20 years to be aligned! To learn how to plan for success and grow as a team, listen to Episode 776 of The Best Practices Show!

ACT Dental Team

August 26, 2024

There are few things that induce anxiety in a dentist or practice owner more than seeing a hole in the schedule. Whether it’s from a no-show or a cancellation, that hole is a loss of income, an underutilization of resources, and a missed opportunity for a patient who really wants to get in. Like Kirk says, “a

Miranda Beeson, MS, BSDH

August 24, 2024

Do you want to trade more time at the office for less energy, less money, and less memories with your family? If you want to stop giving up your time for write-offs, don't miss this episode! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Christina Byrne, ACT’s director of operations and head coach, to help you understand the different gaps in your practice, why they occur, and how to minimize them so you can work less and make more money. To start keeping more of what you earn, listen to Episode 775 of The Best Practices Show!

ACT Dental Team

August 23, 2024

Dentistry uses modern technology — but the dentistry that's done is not always modern. We are still treating symptoms rather than identifying the cause, and this leads to further problems down the line. There is a better way to help patients, and Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, along with his mentor, Dr. Rick Roblee, to define modern, ideal dentistry and discuss the importance of comprehensive care. Teeth are victims, not the problem! To improve your patients’ health for the long term, listen to Episode 774 of The Best Practices Show!

ACT Dental Team

August 21, 2024

One of the most challenging aspects of dental practice leadership is determining the right level of involvement when you’ve delegated a task or priority to your team. It’s a delicate balance that can shift depending on the situation and the team members involved. Both micromanaging and being too hands-off can be detrimental, but finding the ideal middle ground is often more difficult than it seems. In this article, I’ll share some insights into both extremes and offer some red flags to help you assess if you’re leaning too far in either direction. First and foremost, leadership is hard. Human nature complicates it further—none of us wake up intending to be overbearing micromanagers or overly relaxed, unclear delegators. Despite our best intentions and knowledge of leadership principles, our desire to be effective, respected, and yes, even liked, can lead us to act in ways we never intended.

Dr. Barrett Straub

August 19, 2024

Let’s talk about the heartbeat of your practice: your administrative team. These amazing individuals are the first and often last impression patients have of your practice. They handle a whirlwind of tasks, from scheduling appointments to managing billing. Yet, how often do we treat them like… well, furniture? “Let me walk you up to the front desk.” “You can schedule your follow-up with the front desk.” “The front desk can give you more information.”

Kirk Behrendt

August 19, 2024

Do you ever feel like your life is falling apart? Are you overwhelmed and exhausted every day that you work? There's one habit that can help you fix that! Being consistent is one of the greatest things you can do. To explain how this is the key to a better life, Kirk Behrendt brings back Dr. Kevin Groth, a restorative dentist and one of ACT’s favorite clients, to share how making this one change improved his personal and professional life. If you're ready to transform and enjoy the way you live, listen to Episode 773 of The Best Practices Show!

ACT Dental Team

August 19, 2024