Sometimes, you have a bad hire. But oftentimes, it’s bad onboarding! In this episode of Practical Solutions Day, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to help you understand the importance of onboarding and how to do it right. To learn how to onboard — not waterboard — new team members, listen to Episode 911 of The Best Practices Show!
When you go to a baseball game, do you ever notice the empty seats? That’s missed money for the stadium. And guess what: the same goes for your practice. Your exam chairs are like seats in a baseball stadium. Empty chairs equal lost revenue. A baseball team can’t sell yesterday’s seats, and neither can you.
Your patients might agree to full-case treatment. But how many schedule those appointments same-day? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down treatment dollar amount acceptance percentage. By tracking this metric, you can see how much of your diagnosed care is turning into real dentistry. To learn how to get patients to accept and schedule higher value treatment, listen to Episode 910 of The Best Practices Show!
There’s one thing that every successful dental practice has in common, and it goes beyond their production: they have a culture of trust. The opening speaker at GLS in 2023, Craig Groeschel, explained an incredibly powerful concept: the future of leadership is trust, and in order to attain it, there are
When patients think of palatal expanders, they may think of torture devices. But with recent advancements and technology, they are more sophisticated than ever. In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to share where we are today with MARPEs and why now is the best time to offer it in your practice. To learn how you can “expand” the services you provide, listen to Episode 909 of The Best Practices Show!
We've all heard about workplace harassment. But how much do you really know? In this episode of Practical Solutions Day, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share everything you need to understand about harassment in a dental practice. To learn how to protect your team and practice, listen to Episode 908 of The Best Practices Show!
We've all heard it for years: private practice is dying. But is this actually true? In this bonus episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Jeff Osborne, chief dental officer of Smile Source, to talk about the state of private care dentistry and to prove that it is thriving now more than ever. Dentistry is still in its golden age! To learn why the future of private practice is so bright and how to love being a practice owner, listen to Episode 907 of The Best Practices Show!
Do you want a productive, predictable schedule? Knowing this one number will make that happen! In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down patient acceptance percentage. By tracking this metric, you can increase case acceptance, improve your production, and help patients get the care they need more quickly. To learn how to fill your schedule with more high-value visits, listen to Episode 906 of The Best Practices Show!
Do you struggle to find the right candidates? Take a look at your job post. You’re probably attracting the wrong people! A job post says a lot about your practice. If you say you want a “rockstar,” that’s exactly who you’re going to get…and not in a good way. Buzzwords like “guru” or “jack of all trades” don’t speak to your values or culture. So, why include them at all?
As we previously learned, your Net Production is the maximum amount you can collect, and determining how much of that you’re actually collecting will give you your Net Collections percentage. This metric is immensely important to your practice, because it’s the money owed to you. Every dollar of it
