Do you struggle to make everyone happy? You’re not alone. We’ve met so many dentists who feel the same way. One of these dentists is an amazing individual named Deepa. When we first met, Deepa was a people pleaser. Deepa tried so hard to make her team happy that she ended up feeling miserable. Her practice didn’t match her vision.
One of the biggest challenges to every dentist is the threat of burnout. It leaves dentists feeling alone and frustrated, and it inevitably bleeds into their life outside of the practice. One of the most common sources of this exhaustion is fundamentally misunderstanding what it takes to be an effective leader. There
Annual reviews—nobody likes them! Instead of growth day, it feels like judgment day. Once a year, you spend hours filling out review sheets. You rack your brain trying to remember all the good (and not so good) that happened with every team member. It’s hard to recall what happened last week, let alone seven months ago!
Trust is the foundation of every successful dental practice. Leaders, team members, and patients all must trust one another, or else you’ll never be able to build team loyalty, great patient relationships, or sustainable growth for your practice. Trust is essential, but it’s also incredibly fragile—even the smallest of
Here at ACT, we’ve done lots of fun things as a team. We’ve done a paddle tavern, and we’ve done yoga with goats. We’ve done a lot of competitive things, too, like cooking contests and game show battle rooms. Why? Because we’re competitive people! Competition is our X factor. In other words, it’s the one thing that unites us.
Did you know? Humans have a shorter attention span than goldfish! Years ago, the average attention span was 12 seconds. Now, it’s less than eight. The goldfish have us beat at nine seconds!
Dentists love to think about growing their practices, and one of the most obvious ways to do so is to add more chairs. After all, more chairs mean more patient volume, more revenue, fewer scheduling bottlenecks, and more space for additional providers, right? Well, not quite. Ultimately, adding more chairs
Are you working too many days and still not seeing the results you want in your dental practice? You're not alone. Many dentists assume that working more days automatically leads to more success. But what if we told you that the opposite is often true?
How is your practice going? I don't mean profits, number of patients, or the team's performance. I'm talking about the actual building that holds your practice. Patients see the little things you don't. They see the weeds in your parking lot, the air freshener that ran out, the bug that got stuck in the observation light. These things may be little, but they really add up. Flaws in the physical space can hinder the patient experience.
Thanks to a gift from one of our coaching clients and BPA members, Dr. Chris Mazzola, I'm reading a book authored by David Brooks called "How to Know a Person." Thanks Chris! One idea in particular, spoke to me. Frankly, it pointed out how I could have been better in just about all my close relationships, including those in my dental practice. Instead of solving problems for others around me or sharing my "wisdom" with anybody brave enough to share with me their troubles, Brooks describes a presence called accompaniment. It's profound and I'll bet after reading more, you will identify many past instances where you would have been better to show up and support rather than inspire, educate, and solve.
