What do football, volleyball, basketball and dentistry have in common? They’re all team sports! You and the other dentists are on the same team. You should work together like one! Don’t play favorites. Don’t point fingers when something goes wrong. Don’t follow one colleague and ignore the others. The leadership team shares a common goal, and they align themselves in order to achieve it.
Patient retention is a crucial component to building a great practice, and when you can make your patients feel cared for, seen, and heard, it’s going to solve the problem of high patient churn. They’re going to keep coming back, and they’re going to recommend you to their friends and families. Trust creates
Join ACT Dental as we take the To The Top Study Club on the road! Nestled in the heart of Napa Valley at the Meritage Resort & Spa, ACT Dental is happy to invite you to an amazing experience for dentists to work on the “smart” side of their business while indulging in the essence of Napa's wine country.
Meet Eastside Dental—a practice in Milwaukee that values giving back. The team at Eastside recently hosted their Community Giveback Day. On this day, they give away FREE dentistry to people who need it but can’t afford it. The doctors donate everything from routine cleanings to extractions. You’d be surprised how many people need treatment. The line was out the door, and some patients drove from an hour away!
It’s incredible the impact your patients have on your emotional state—there are patients who immediately induce anxiety when you see them on the schedule, and there are those that inspire peace. When you have great patients, you have a great day, and when your schedule is full of those people, every day
Many private practices employ a 32 clinical work week. Seeing patients 8 hours per day for 4 days per week allows most dental teams that fifth day off. This opportunity for a third off day per week both adds to your team’s quality of life and helps reduce burnout in what can be a grueling profession. We here at ACT recommend a slight variation to this schedule. Let’s call it the 30-2 hour work week. In this model, you offer 30 clinical hours to your patients with 2 hours every week for you and your team to temporarily lock the doors and perform a 2-hour team meeting.
We’ve all been in the same position. Someone calls you for a favor, and you can’t help but say yes. Dentists say yes to lots of things—yes to free treatment, yes to long hours, yes to working at home. Do they actually want to do all this? NO! This doesn’t just happen at the office. Dentists say yes in their personal lives, too, whether it’s yes to dinner plans, weekend trips or volunteering. When all you say is yes, there’s no time left for yourself.
We want you to build more than a better practice. We want you to build a better life, too, and that starts by using the one percent strategy. The one percent strategy means you’re improving a little bit each day. When you go to bed, you should feel one percent better than the person you were yesterday.
The annual review is an aspect that many businesses use to give their team members feedback, often because it’s the way they’ve always done things. But like Kirk says, “That’s the way we’ve always done things” are the seven most dangerous words. Ultimately, the annual review doesn’t have a positive impact
A lot of dentists think the practice belongs to them (and it does, to some degree). However, it’s not just their practice. It belongs to the patients and everyone who works there! A successful practice is less about what YOU want and more about what THEY want.
