A dentist is more than just a dentist—they’re an Entrepreneur, a Clinician, and a Leader. Juggling these three circles, as the book The E-Myth calls them, is an overwhelming and exhausting task, but instead of letting your practice control you, you need to find balance and start controlling your practice. At ACT, we
Finish Strong: Tangible Actions to Ensure a Thriving Start to 2025 In this three-part series, we’ve explored how intentional leadership during the holidays can inspire teams and drive meaningful results. Part One highlighted the power of gratitude to uplift morale and build stronger connections. Part Two focused on aligning purpose with strategy to keep teams motivated while achieving year-end goals. Now, in the final installment, we shift our attention to practical actions that optimize operations, enhance efficiency, and create balance—ensuring your business is not only finishing strong but also positioned for a successful start to the new year
Here at ACT, there’s one thing we live by: “Better practice. Better life.” The “better practice” part is fairly simple. All dentists want a practice that’s profitable, efficient, healthy, and brimming with loyal patients. A better practice means hiring the right people and creating a culture your whole team loves.
Implementing any new idea or change in a dental practice can be a headache-inducing experience, especially if the team is resistant or uncertain. We’ve heard a lot of our practices express this exact frustration, hoping that there’s some way to make the process smoother and more successful. Luckily for them
In Part One of this series, we explored how gratitude can inspire and energize your team during the holiday season. By intentionally expressing appreciation, you set a tone of connection and motivation. Now, let’s build on that foundation by focusing on how purpose and strategy can drive your team to finish the year strong—without losing sight of the holiday spirit.
You’re sitting in the exam room. You listen as a hygienist explains to the patient what’s wrong with a specific tooth. As your hygienist speaks, they stumble over their words, and they forget a couple details. After the patient leaves, the hygienist comes to you for feedback, and you say with a polite smile, “That was good!” Don’t say “that was good” if it wasn’t that good!
Let’s say your patient needs a new crown. You’re about to mention this when something stops you. You realize the patient is wearing a faded T-shirt and ripped jeans. An hour ago, you saw them drive into the parking lot with an old pickup truck. And you overheard the admin staff say your patient is a construction worker. That’s what we call a wallet biopsy.
The holidays are here. Our bellies are full of turkey, and Christmas is just around the corner. It’s a time of year I really enjoy, wishing it would slow down so I could savor it a bit more. But as a private practice owner for nearly two decades, I know this season also comes with its challenges.
One of the most challenging aspects on the business side of dentistry is making your practice stand out from the rest. An incredible concept we learned about through EOS is called your 3 Uniques, and it’s a powerful tool you can use to attract the right patients, build a stronger brand identity, and stand out
Have you ever shared a meal with someone, and they were on their phone the entire time? We’ve all experienced this at least once. It’s frustrating when people just can’t seem to put down their phones . . . even at a holiday dinner!
