If you want to retain great team members, you need more than a good paycheck. To help you keep more of the people you want in your practice, Kirk Behrendt brings back Christina Byrne, ACT’s Director of Operations, to share four keys to unlock what your team members truly want.
How do you enjoy dentistry for 72 years? To reveal that secret, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to share the story of his father and the three things he does to keep his love for dentistry alive.
A lot of people talk just to talk. You might be talking a bunch, but are you contributing to the conversation? Talking and contributing are two different things. Not everyone who talks is a contributor! Do you ever catch team members having side conversations at morning huddles?
Being a boss can be difficult, but it becomes even more so when you’re trying to balance it with being nice to everyone. This is one of the hardest concepts to master, but today Kirk Behrendt brings back the CEO of ACT Dental, Dr. Barrett Straub, to tackle the topic and explain how it’s possible to be the boss and a nice person at the same time.
Adults with dental problems weren’t always adults with dental problems, so what happened earlier that led to that point? Today Kirk Behrendt brings on Dr. Rebecca Bockow, a true rockstar of the dental industry, to discuss why you need to redefine early orthodontic intervention.
There is so much opportunity to connect, whether with your kids, your team, or your patients. But if you don’t take those opportunities, time will pass you by! To help you capture those moments and make lasting connections, Kirk Behrendt brings back Dr. Nader Sharifi with tips for improving emotional intelligence, emotional intimacy, and creating better connections with the people who matter most.
Have you noticed? Your team keeps swearing in front of patients! They drop the “I” bomb all day long, and they think nothing of it. That’s right—I’m talking about insurance. I feel icky just saying it! Your team needs to stop bringing up insurance.
It’s harder than ever to find great team members for every business out there, but it’s a particular challenge for private practices right now. Though everyone is hiring, job seekers are looking for more than just a paycheck—they want to be a part of something and not just a cog in the wheel.
Are you looking at an ocean of data for your practice and letting the fear of drowning prevent you from making improvements? Today Kirk Behrendt brings on Curtis Marshall of Dental Intelligence to explain the art of data analysis and how to maximize its potential.
Sometimes, you can’t help but focus on all the negatives. You had two cancellations today. One of your patients refused to pay. And someone “forgot” to take out the trash! What you focus on grows and multiplies. If you focus on garbage, all you’ll see is garbage.
