There’s always one patient who stands out the most (in a bad way). You know, the one who’s a no-show for every single appointment. I like to call this person the cancellation king. The king uses every excuse in the book to cancel his appointments.
It’s incredibly easy to get caught up in the day-to-day of the practice and lose track of the practice’s financials. When you’re not sure how profitable you are, then it’s difficult to stay profitable.
Accountability business organization practice management Jul 05, 2022 Click for sound 1:34 Did you know the clock on Lambeau Field is 15 minutes ahead? It’s not broken—they set it ahead on purpose. That’s because early is the new on time. Let’s say an appointment is scheduled for nine o’clock.
Organization practice systems team Jul 02, 2022 Your team members are such an important component of your practice, and it certainly could not function without them. “Your people are the secret sauce,” Kirk says, “but there’s a dangerous point where you’re people-dependent.”
Business growth mindset organization productivity Jun 28, 2022 Click for sound 1:37 How good are you at creating systems? Yep, we’re going there. System creation is the most important and least favorite task on your to-do list. I know why you avoid it. Two enemies are standing in your way: procrastination and perfectionism.
You’ve worked hard to build the practice you want, so you have certain expectations for how it should function.
Accountability business communication education growth leadership mindset morning huddle organization practice systems Jun 21, 2022 Click for sound 1:32 Are you exhausted from working too many hours? I’m not surprised, seeing as you tackle every task in the office.
Communication relationships Jun 18, 2022 It’s tempting to pre-judge what patients are going to say about treatment, but it’s a dangerous road that leads to less case acceptance.
Morning huddle new patients organization practice systems relationships Jun 14, 2022 Click for sound 1:45 Dentists are out of touch with their patients. And you’re no exception!
Meetings mindset practice management problem solving Jun 11, 2022 There’s an unfortunate tendency for team meetings to turn into nothing more than a gripe session where you recycle the same grievances over and over again, wasting everyone’s time.
