This Is How It Works

With variable retention rates and Gen Y entering the workforce full-throttle, today’s business owners and management find hiring new team members a time-consuming, but necessary task. The desire to streamline the hiring process is at an all-time high, and while there are many strategies to do so, group interviews are becoming an efficiency trend.

Not only do group interviews provide prospective employees with job information, duties, and company missions, they give tremendous insight into how potential candidates interact with employers, coworkers, and fellow prospects competing for the job.

When you’re in crunch time trying to fill a position, and many prospects on paper have similar educational backgrounds or job experiences, it is critical to pick out the ones that somewhat “mirror” the core values of your practice through a group interview. Here, we’ve provided 12 tips to enhance your group interview experience and ease your hiring process.

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Your front office team represents the face of your practice. Because they’re often the first people your patients will interact with, and the communication medium for appointment scheduling and customer service, properly training your front office team is imperative to your office’s success. Read this article to discover how to increase productivity with your front office team.

Improve Your Hiring Techniques

Improving your team’s efficiency starts with the hiring process. When interviewing potential candidates for front office positions, clarify your expectations for short, and long-term development. Outline the specific goals and tasks you’d like to improve, as well as the timeline to illustrate when you hope to achieve them. Before employment, enhancing a prospect’s knowledge-base regarding acceptable insurance plans, training them with company software and phone systems, and bettering their understanding of dental procedures are all ways to...

Dental practices are continually faced with the challenge of attracting and retaining new patients. In today’s competitive market, where providers see substantially less patient traffic than in years past, what makes one practice more desirable than another? How can a provider bring in fresh revenue? While there’s no magic to adding hundreds of patients to your practice instantly, there are multiple strategies you can implement to expand your monthly and annual patient base. What’s better? You don’t have to spend a ton of money to do so — just use these seven tips to get started.

Pick Up The Phone

According to Dr. Christopher Phelps, up to a third of new patient calls are never answered by an office team, and it’s easy to understand why. Universally, the small, collaborative groups running a private dental practice almost always have their plates full. However, data has illustrated that many new patients call during office downtime or busy time,...

A collaborative, efficient team dynamic is critical to the success of a dental practice. However, “how” to build such a team is often an elusive concept. One of the most common questions we hear from clients is, “How do I hire the right people?”

In a previous post, we shared some key takeaways from Kirk Behrendt’s recent discussion with Dr. Ken Allen in episode #1 of our podcast. In that episode, Kirk asked Dr. Allen to share some tips on hiring the best dental team members. Here we’ll delve a little deeper, and review a particular step of the hiring process that is often overlooked – writing a great ad. Read on to learn about the structure of attractive job advertisements, and how their proper assembly can draw top-notch potential to your dental practice.

The Anatomy Of A Great Ad

Creative – Don’t restrict yourself to operating within the box of job ad standards – people naturally gravitate toward original...