When you go to a baseball game, do you ever notice the empty seats? That’s missed money for the stadium. And guess what: the same goes for your practice. Your exam chairs are like seats in a baseball stadium. Empty chairs equal lost revenue. A baseball team can’t sell yesterday’s seats, and neither can you. You can’t reclaim today’s losses, but you can fill tomorrow’s seats. To keep chairs full every day, your team needs a capacity tracker. Capacity trackers reveal how full (or empty) your schedule is. They help you identify hidden trends, like which days are under booked, and they show you where to add patients. If you don’t know how to make one, don’t worry. We have a capacity tracker in the Best Practices Association! One more thing before you go. If you’re trying to fill empty chairs, you’ll want to hear this illuminating conversation between Kirk Behrendt and Dr. Barrett Straub. These two will help you turn your practice into a sold-out stadium!

Kirk Behrendt

June 30, 2025

Your patients might agree to full-case treatment. But how many schedule those appointments same-day? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down treatment dollar amount acceptance percentage. By tracking this metric, you can see how much of your diagnosed care is turning into real dentistry. To learn how to get patients to accept and schedule higher value treatment, listen to Episode 910 of The Best Practices Show!

ACT Dental Team

June 30, 2025

There’s one thing that every successful dental practice has in common, and it goes beyond their production: they have a culture of trust. The opening speaker at GLS in 2023, Craig Groeschel, explained an incredibly powerful concept: the future of leadership is trust, and in order to attain it, there are

Heather Crockett

June 27, 2025

When patients think of palatal expanders, they may think of torture devices. But with recent advancements and technology, they are more sophisticated than ever. In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to share where we are today with MARPEs and why now is the best time to offer it in your practice. To learn how you can “expand” the services you provide, listen to Episode 909 of The Best Practices Show!

ACT Dental Team

June 27, 2025

We've all heard about workplace harassment. But how much do you really know? In this episode of Practical Solutions Day, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share everything you need to understand about harassment in a dental practice. To learn how to protect your team and practice, listen to Episode 908 of The Best Practices Show!

ACT Dental Team

June 25, 2025

We've all heard it for years: private practice is dying. But is this actually true? In this bonus episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Jeff Osborne, chief dental officer of Smile Source, to talk about the state of private care dentistry and to prove that it is thriving now more than ever. Dentistry is still in its golden age! To learn why the future of private practice is so bright and how to love being a practice owner, listen to Episode 907 of The Best Practices Show!

ACT Dental Team

June 24, 2025

Do you want a productive, predictable schedule? Knowing this one number will make that happen! In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down patient acceptance percentage. By tracking this metric, you can increase case acceptance, improve your production, and help patients get the care they need more quickly. To learn how to fill your schedule with more high-value visits, listen to Episode 906 of The Best Practices Show!

ACT Dental Team

June 23, 2025

Do you struggle to find the right candidates? Take a look at your job post. You’re probably attracting the wrong people! A job post says a lot about your practice. If you say you want a “rockstar,” that’s exactly who you’re going to get…and not in a good way. Buzzwords like “guru” or “jack of all trades” don’t speak to your values or culture. So, why include them at all?

Kirk Behrendt

June 23, 2025

As we previously learned, your Net Production is the maximum amount you can collect, and determining how much of that you’re actually collecting will give you your Net Collections percentage. This metric is immensely important to your practice, because it’s the money owed to you. Every dollar of it

Dr. Barrett Straub

June 20, 2025

How do you find your sweet spot of what you're good at and what you like? In this episode of Clinical Edge Fridays, Kirk Behrendt brings in Dr. Jaren Argyle, founder of The Elevated Dentist, to share his difficult journey from doing procedures he hated and being “done” to becoming the most fulfilled in his life and career. If you're unhappy where you're at, don't stay stuck! To learn how you can get the most out of your personal and professional life, listen to Episode 905 of The Best Practices Show!

ACT Dental Team

June 20, 2025