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Our guest on this episode of the Best Practices Show podcast is Dr. Scott MacLean. Scott lives in Nova Scotia and he has harnessed digital platforms to position himself as a thought leader in the dental industry, traveling all over the world to speak on guided surgery. A lifelong learner, he is always eager to pass along new knowledge that will help fellow dentists, and one of the main outlets for this knowledge exchange is the Seattle Study Club, which hosts an annual symposium that is a must for any clinician looking to advance their practice.

Scott talks with Kirk about the different methods of guided surgery (dynamic and template-guided) and the various ways that technology is integrated into the process to ensure the proper placement of implants. He also discusses the responsibility that dentists should feel to care for their patients holistically, taking a thorough look...

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On this episode of The Best Practices Show, host Kirk and co-host Kevin spend time with Dr. John Cranham, a full-time dentist and also a lecturer, to discuss the digital dilemma, the transition and cost of going digital in dentistry. John begins by addressing the reason for going digital. The hope in going digital is that your quality and your efficiency will improve once you make the transition. He emphasizes that all of the technological advancements make this is an exciting time to be in the field of dentistry.

One important point John makes in regard to the digital transition and advancements, is how important analog experience is. The ultimate work that is done in dentistry is analog work and the former way of taking molds and doing models gave you practice that prepared you for the work to be done in the dental procedures but doing scans and models digitally, takes away that opportunity. 

John goes on to share that there...

JOIN US AT THE SEATTLE STUDY CLUB SYMPOSIUM - CLICK HERE

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In this episode of The Best Practices Show, host Kirk and co-host Kevin sit down with Dr. Drew Ferris. Drew is an orthodontist who specializes in Invisalign. Initially, Drew, who will be a keynote speaker, describes the Seattle Study Club Symposium. The Seattle Study Club is one of the best resources for learning about dentistry. Drew has a chapter in Santa Barbra where they meet about nine times a year and bring in speakers to educate the providers, and therefore better the dental care their community receives.  

Drew goes on to talk about the importance of transitioning from analog to digital, given the digital culture we live in today. He compares braces to an analog experience and Invisalign to a digital experience. He shares ways that he has gone digital in his practice, including online exams and consultations. Drew also shares that going digital enables his...

JOIN US AT THE SEATTLE STUDY CLUB SYMPOSIUM - CLICK HERE

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On this episode of The Best Practices Show, Kirk and Kevin spend time talking with Dr. Joshua Austin. Initially, Josh points out that he strives to always be authentic because he doesn’t want others to think that he’s anything other than a normal comprehensive dentist. It’s easy to look at social media and assume that because you aren’t doing big complex cases, that you aren’t a good dentist and Josh encourages listeners that this isn’t true.

Josh goes on to explain that comprehensive dentistry should be a goal for everyone. For the sake of your patients, you want to be able to offer those services to them. Both Josh and Kevin recommend educational courses as a way to work towards comprehensive dentistry. Additionally, they emphasize the importance of having a mentor. In regard to the cost of continuing education, such as Seattle Study...

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In this episode of The Best Practices Show, Kirk talks with Jenni Poulos, a lead practice coach at ACT Dental. Kirk and Jenni discuss three important frameworks, the first being "E-R=C" (Expectation minus Reality equals Conflict). It’s important to make sure what the patients expect to happen and what actually happens when they come, are consistent. This framework is one that is helpful to constantly refer back to.

The second framework is Ask, Listen, and Repeat. Building trust and great relationships is accomplished by seeking to understand the patient, and this is easily accomplished when following the three-step process. The third framework is Language Creates Value. How well you communicate your services and how qualified your team is, will determine how much your patients value your practice.

The 5 steps for reducing dependency on dental PPO includes considering your readiness. You are able to determine your readiness by...

JOIN US AT THE SEATTLE STUDY CLUB SYMPOSIUM - CLICK HERE

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In this episode of The Best Practices Show, Kirk speaks with Dr. Kevin Groth and Dr. Bob Margeas. Bob specializes in restorative dentistry. Based in Des Moines, Bob enjoys the puzzles involved with teaching dentistry and collaborating with other thought leaders in the field.

Bob describes some of the core values that inform his practice, including looking for cost-effective solutions while prioritizing the patient’s health. He does everything he can to help the patient without making them feel like they absolutely have to shell out big bucks.

After talking a bit about lessons learned and best practices regarding esthetic dentistry, Bob and Kevin move to what may be the most important lesson of the episode. That gaining the trust of your patients is paramount. Greater than the temptation, or even the need, to leverage your patients financially, you will always come out on...

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Dr. Bill Robbins - General Dentist in San Antonio, Texas that has a "very rich life" that has still had his fair share of challenges. He has published over 80 articles, abstracts, and chapters on a wide range of dental subjects and has coauthored a textbook, Fundamentals of Operative Dentistry – A Contemporary Approach. He recently co-authored a new textbook, Global Diagnosis – A New Vision of Dental Diagnosis and Treatment Planning.

Contacts: www.stoneoakaesthetics.com 

Global Diagnosis Study Club - https://www.actdental.com/gde-home  (Meeting almost every Friday from 9-11 am EST)

Dr. Kevin Groth - General Dentist in Detroit, Michigan who considers both Kirk and Dr. Robbins as mentors as leaders that have guided his life over the past number of months during these COVID challenges. His favorite part of being a dentist is that every day and every patient is different.

Contacts: www.grothdental.com 

The...

As you look at finding a way to get more Google Reviews for your dental practice, I am going to encourage you to watch this Best Practices Show Podcast with Bob Sommers.  He points out some brilliant steps that most dental practices overlook.  

SUBSCRIBE TO THE BEST PRACTICES SHOW PODCAST HERE

If you need more guidance as you begin to analyze your data, don’t forget that my team and I are always here to help, schedule a call today.

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The Most Effective Ways to Get Google Reviews for Your Dental Practice

Show Notes Summary:

On this episode of The Best Practices Show, Kirk talks with Bob Sommers, the ‘Likeability Guy’ and creator of the Five Star Review System. They begin by discussing about the importance of Google reviews and why having the right mindset is essential to success.

Instead of going for volume, practices must pursue relationships and allow feedback to come...

How in the world do you keep your schedule full? This is a question we always get here at ACT Dental, and the problem has taken on a new life in the current Covid climate.

In our recent Best Practices Show, we reviewed five ways to fill your schedule now. Download our incredible resource, click play, and follow along as we dive into the five steps below, sharing how they can help you fill your schedule today!

The 5 Steps To Fill Your Schedule!

1: Get super clear about WHY the schedule is not full in the next few months before you attempt to fill it.

The way you attack your schedule’s openings will differ when you become clear about WHY you have those openings. Was this just because of Covid closers? Is it fear in your patient base that is the main issue? Do some real analysis here before putting a plan into action.

2: Make sure your Morning Huddles are “World Class.”

A great morning huddle can be your single biggest ROI. When moring huddles are working and...

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Over the past few weeks, we've been taking a hard look at the world of dental insurance benefits.  So many of you have reached out, telling me that you’re ready to take the power, and the profits back!

As you begin to gather your data and formulate your plan, don’t forget to research the benefits of an in-house membership plan. A great place to start is with my interview from the Best Practices Show Podcast with Dave Monahan, where we discuss the amazing benefits that these plans offer!

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If you need more guidance as you begin to analyze your data, don’t forget that my team and I are always here to help, schedule a call today.

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Many dentists are struggling to find payment solutions that fit both their patients and their practice. With PPOs tightening reimbursements, dentists are struggling to manage a...