How do you sell dentistry without selling? In this episode, Kirk Behrendt brings in Dr. Tom Hedge, founder of The Houston Dentists Tanglewood, to review a recent presentation he gave at Smile Source Exchange and share his secret to selling dentistry without actually selling. To learn how to get patients to buy without feeling like they're sold to, listen to Episode 959 of The Best Practices Show!
You know the type. The clipboard-carrying, motivational-quote-posting, trying too hard to be “punny” boss. You worked for one once. Maybe you worked for several. You swore you’d never become that person. Then you opened your own practice.
Are your new patients one-and-done, or do they stay with you long term? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient re-appointed to hygiene percentage, how it affects your practice, and ways to improve your numbers. To learn how to create long-term patient relationships by re-appointing to hygiene, listen to Episode 958 of The Best Practices Show!
Your Core Values are so much more than words — they’re the heartbeat of your culture. They shape every aspect of your practice, and when you keep them alive, they become a powerful filter for hiring, accountability, and team alignment. Kirk says it all the time, and it’s so true: “All roads lead back to Core
When you're burned out, it leads to chaos. Luckily, there's a cure! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share five steps to create a solid system that will keep your practice running smooth and stress-free. To learn how better systems can bring joy back into your practice, listen to Episode 957 of The Best Practices Show!
Do you and your team constantly feel overwhelmed? In this episode, Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to explain five reasons why and what you can do to reduce burnout and overwhelm. Feeling overwhelmed is normal — and it’s fixable! To learn how to be less stressed and more productive so you can take better care of your patients, listen to Episode 956 of The Best Practices Show!
It’s 2:30pm, and you just watched your hygienist snap at a patient over something minor. You know exactly what happened—she skipped lunch, and now she’s running on caffeine and frustration. You need to address this, but should you pull her aside right now while she’s clearly hangry? Absolutely not.
You might have 1,500 active patients. But how many don't have their next appointments scheduled? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down unscheduled active patients, how it impacts your practice, and ways to improve your numbers so your days get better at work. To learn how to keep patients tethered to your practice, listen to Episode 955 of The Best Practices Show!
Thinking better about your future is key to building a Better Practice and a Better Life, and tracking your Scheduled Production will help you accomplish it. This is your total dollar amount of treatment scheduled to be completed for a specific period of time. It can be for a specific day, week, or month, but in
Working with PPOs is more confusing than ever — and it’s by design! In this episode, Kirk Behrendt brings back Shelley DeGroff, founder and CEO of PPO Advisors, to help decode the complexity around upcoming changes and help you be an active player in the game of insurance. To stay up to date with the new changes and become less insurance dependent, listen to Episode 954 of The Best Practices Show!
