It’s 2:30pm, and you just watched your hygienist snap at a patient over something minor. You know exactly what happened—she skipped lunch, and now she’s running on caffeine and frustration. You need to address this, but should you pull her aside right now while she’s clearly hangry? Absolutely not.
You might have 1,500 active patients. But how many don't have their next appointments scheduled? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down unscheduled active patients, how it impacts your practice, and ways to improve your numbers so your days get better at work. To learn how to keep patients tethered to your practice, listen to Episode 955 of The Best Practices Show!
Thinking better about your future is key to building a Better Practice and a Better Life, and tracking your Scheduled Production will help you accomplish it. This is your total dollar amount of treatment scheduled to be completed for a specific period of time. It can be for a specific day, week, or month, but in
Working with PPOs is more confusing than ever — and it’s by design! In this episode, Kirk Behrendt brings back Shelley DeGroff, founder and CEO of PPO Advisors, to help decode the complexity around upcoming changes and help you be an active player in the game of insurance. To stay up to date with the new changes and become less insurance dependent, listen to Episode 954 of The Best Practices Show!
Whether you're prepping a crown or driving to your practice, it all requires muscle. But how well are you taking care of them? In this episode, Kirk Behrendt brings back Dr. Uche Odiatu, one of ACT’s favorite health and wellness gurus, to demystify muscle health and help you get fit so you can be a better dentist. Your body is the best pharmacy — so give it what it needs! To learn the best way to develop and maintain muscle health, listen to Episode 953 of The Best Practices Show!
You just spent an hour washing and waxing your car. It’s gleaming in the driveway, and you’re admiring your work when a seagull swoops down out of nowhere and leaves a fresh white mess right on your hood. You’re left standing there wondering what just happened, holding a dirty rag and dealing with the chaos. Now picture your Monday morning team huddle. You burst through the door, fired up about a new patient experience idea you heard at a conference. You spend five minutes explaining your vision, tell everyone “we’re starting this next week,” then rush off to your first appointment.
Fluoride is a big deal — for your patients and your practice! But it’s common for this percentage to be lower than it should. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down fluoride percentage, how it impacts your practice, and what you can do to improve your numbers. To learn how to successfully recommend fluoride so you can improve patient health and production, listen to Episode 952 of The Best Practices Show!
Dentistry is an amazing profession, but that also means that many other people want to obtain the life that it offers. As a result, the market is crowded, so it’s more important than ever to stand out above the rest. Many choose flashy gimmicks, but the truth is you don’t need more ads or billboards to
Do you ever feel like your practice culture is toxic? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to list the seven toxic habits that you might be doing, how they're affecting your culture, and what you can do to create a happier, more committed team. Great culture doesn't happen by accident! To learn how you might be sabotaging your team and what you can do to fix it, listen to Episode 951 of The Best Practices Show!
A full schedule is a great thing. But is it stressing out your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to help you reframe your team’s mindset around having and managing a full schedule. To learn how to fill your schedule the right way and celebrate when it’s full, listen to Episode 950 of The Best Practices Show!
