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Is Your Practice Stuck On The Wrong Side Of The Bridge?

Every practice has a culture. It’s not just about what you say in team meetings or how you behave towards patients; it’s built on the habits no one talks about, the routines that formed without intention, and the behaviors that became norms.

979 (880 Replay): Metric Mondays: “I Feel Like We Should Produce More!” – Dr. Barrett Straub

For the month of December, we look back at some favorite episodes of 2025. In this episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down the one basic equation you need to know to produce more while working less. Stop spending 220 days at the office! To learn how to produce more the right way, listen to Episode 979 of The Best Practices Show!

Data Snapshot: Diagnostic Percentage

One of your main priorities is keeping the schedule full, and a key strategy to do so is making sure that you’re diagnosing enough treatment to sustain it. To track this, you want to pay attention to the percentage of patients seen for an exam who receive a diagnosis for treatment: your Diagnostic Percentage.

978: Unfair Care – Dr. Bryan Laskin

Healthcare isn't broken — it’s rigged against wellness and patient care! In this episode, Kirk Behrendt brings in Dr. Bryan Laskin, author of Unfair Care, to share his “why” behind this book and his mission to empower patients to get the best care possible in dentistry and medicine. To learn how you and your patients can make healthcare work better for you, listen to Episode 978 of The Best Practices Show!

977: Why Your Team Doesn't “Get It” and How to Fix That Fast – Jenni Poulos

You feel like your team just doesn't “get it”. But maybe it’s you, the leader, that isn't getting it! In this episode, Kirk Behrendt brings back Jenni Poulos, one of ACT’s amazing coaches, to reveal the two skills you need to build an aligned and committed team. Saying something once isn't communication! To learn how to inspire your team just by being clear, listen to Episode 977 of The Best Practices Show!

The Secret To Getting Patients To Say Yes: Lead With The Headline

You know why headlines work? Because they’re at the top of the page. Bold. Impossible to miss. If the important stuff is buried on page six, nobody reads it. The same goes for social media feeds. If it’s not front and center, people scroll right past, distracted by whatever’s next.

976 (877 Replay): Metric Mondays: What is Your “Production Story”? – Dr. Barrett Straub

For the month of December, we look back at some favorite episodes of 2025. In this episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down your production story and explain why you don't need as many patients as you think. Stop the churn-and-burn dentistry that's burning you out! To learn how to rewrite and improve your production story, listen to Episode 976 of The Best Practices Show!

4 Steps to Eliminate your Overdue Account Problems

Dentists deserve to spend their energy where it matters most — caring for patients and guiding their teams. Yet financial frustration has a way of creeping in, especially when overdue accounts start piling up. Without a clear framework to manage them, it’s surprisingly easy for balances to slip through

975: Revenue Reality: Mastering Production & Write-Offs – Miranda Beeson

You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!

974: Where is the Profit Hiding? – Christina Byrne

You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!

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