You know why headlines work? Because they’re at the top of the page. Bold. Impossible to miss. If the important stuff is buried on page six, nobody reads it. The same goes for social media feeds. If it’s not front and center, people scroll right past, distracted by whatever’s next.
For the month of December, we look back at some favorite episodes of 2025. In this episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down your production story and explain why you don't need as many patients as you think. Stop the churn-and-burn dentistry that's burning you out! To learn how to rewrite and improve your production story, listen to Episode 976 of The Best Practices Show!
Dentists deserve to spend their energy where it matters most — caring for patients and guiding their teams. Yet financial frustration has a way of creeping in, especially when overdue accounts start piling up. Without a clear framework to manage them, it’s surprisingly easy for balances to slip through
You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!
You're working hard, and you're super busy. So, why is your bank account empty? In this episode, Kirk Behrendt brings back Christina Byrne, ACT’s director of operations, to help you understand the different financial gaps where your profit may be hiding. Don't let your hard-earned money slip through the cracks! To learn how to keep more of what you produce, listen to Episode 974 of The Best Practices Show!
Do you have a plan, or do you just hope new patients show up for appointments? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient cancellation and no-show percentage and what you can do to reduce those numbers. To learn how to create strong scheduling, confirmation, and communication systems so your patients commit to showing up, listen to Episode 970 of The Best Practices Show!
Here’s a question: What’s the most important part of your office chair? The seat that supports you through back-to-back appointments? The backrest that keeps you upright during those long procedures? The armrests? Here’s the thing—it’s none of those. It’s the screws. Those tiny, hidden fasteners you never think about. Without them, everything collapses. Life works the same way.
You spend a ton of money on marketing to attract new patients. But how do you know if it’s working? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient by referral source, what it reveals about your marketing strategies, and where to focus your time and energy. To learn how to market more to your ideal patients, listen to Episode 973 of The Best Practices Show!
We previously dissected Production Per Day and Production Per Visit, so this week we’re going to break it down even more and look at the average production earned for every clinical hour worked. Just like the others, you can measure this by the provider or the office as a whole, and reporting on it will
Sometimes, your “ideal dentistry” isn't ideal. In this episode, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward, faculty members at the Pankey Institute, to share what to do when things aren't black-and-white for your treatment plans. To learn the systems that will lead you to success, listen to Episode 972 of The Best Practices Show!
