You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen to Episode 931 of The Best Practices Show!

ACT Dental Team

August 18, 2025

We have reviewed the importance of Gross Profit Percentage in our previous Data Snapshot, but there’s a further step in understanding your practice’s finances: True Profit. Your true profit is the money you have left over after you’ve covered overhead,

Dr. Barrett Straub

August 15, 2025

Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of The Best Practices Show!

ACT Dental Team

August 15, 2025

Without clear communication, even the best teams can fall apart. So, how do you clearly communicate expectations as a leader to your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share a framework for when and how to give feedback — and how to receive it! To learn how to create a stronger team through clear communication, listen to Episode 929 of The Best Practices Show!

ACT Dental Team

August 13, 2025

You’ve got an idea, and you think it’s brilliant. Your team will feel the same, right? Well, maybe not at first. No matter how brilliant your idea is, change can scare people. You might think, “I’m excited about this idea! Why aren’t they?”

Kirk Behrendt

August 11, 2025

How long does it take to collect what you're owed? The longer you wait, the less likely you are to collect it! In this episode, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to break down accounts receivable percentage, where your numbers should be, and what to do if they're not in the ideal ranges. To learn how to collect what you're owed as quickly as possible, listen to Episode 928 of The Best Practices Show!

ACT Dental Team

August 11, 2025

Leadership is hard, and there’s no avoiding that fact. Every day you run into the same problems, like staff issues, conflicting decisions, or stalled growth, but the reality is that many of these struggles aren’t problems inherent in your business—they’re alignment problems. When the leadership isn’t aligned, it

Carlie Einarson

August 08, 2025

About 70% of dentists will be embezzled during their careers. In fact, it may be happening to you now! In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to continue with part two of how to stop embezzlement from happening in your practice. To learn the best monitoring framework to stop future thieves in their tracks, listen to Episode 927 of The Best Practices Show!

ACT Dental Team

August 08, 2025

About 70% of dentists will be embezzled at some point in their career. About 80% of them can be prevented just by having the right systems. In this episode, Kirk Behrendt brings back David Harris, embezzlement expert and CEO of Prosperident, to share three rules that will deter future thieves and reduce your risk of embezzlement. If someone is going to steal from you, make it extremely difficult! To learn how to drastically reduce your risk of embezzlement, listen to Episode 926 of The Best Practices Show!

ACT Dental Team

August 06, 2025

There’s no debating it: AI is here, and it’s here to stay. We know, this can sound pretty scary! AI isn’t all bad, though. In fact, it can do a lot of good things for your practice. With the power of AI, you don’t have to write notes by hand. AI saves plenty of time by recording your conversations with patients. Scanning technology has evolved, too, helping dentists uncover tooth decay sooner than ever before.

Kirk Behrendt

August 04, 2025